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Customer Support ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.

For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support

Language preference :English

Displaying 26561-80listings

Recruiter (Company is not publicly visible)

[Cyberjaya, Malaysia] Travel site Customer Service Job

  • ★ ★ Staff Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Malaysia Selangor

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 118K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 9833 *Divided into12 month ）

Japanese Level Native Level
Job Description

[Job Description]

1. Respond to customer inquiries and support requests via phone, email, chat, etc.

2. Handle reservations, cancellations, refunds, and other procedures to respond to customer requests promptly and accurately.

3. Provide detailed information to resolve customer questions and concerns regarding travel.

4. Provide assistance on how to navigate the website and applications to ensure customers can use the service smoothly.

5. Address customer feedback and complaints and provide appropriate solutions.

6. Collaborate with tea ...

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Recruiter (Company is not publicly visible)

[Working in Penang, Malaysia] Travel-related customer success position

  • ★ ★ Staff Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Malaysia Pulau Pinang

Salary

MYR - Malaysian Ringgit MYR 118K - MYR 138K
（Monthly Salary Range： JPY - Japanese Yen JPY 9833 - JPY 11.5K *Divided into12 month ）

Japanese Level Native Level
Job Description

[Job Description]

1. Customer Support: Respond to travel-related inquiries and requests, and provide courteous and prompt support via phone, email, or chat.

2. Reservation Management: Manage reservations, changes, and cancellations for travel products, and propose optimal solutions to meet customer needs.

3. Information Provision: Provide information about travel destinations and tours, and provide the necessary support to resolve customer questions and concerns.

4. Problem Resolution: Deal with troubles and emergencies during travel, and wor ...

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Recruiter (Company is not publicly visible)

Social Media Chat Support (Japanese Speaking)

  • ★ ★ Staff Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 118K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 9833 *Divided into12 month ）

Japanese Level Native Level
Job Description

overview:
SNS Chat Support Representatives provide problem solving and support regarding clients' products and services through communication with customers over the Internet. You will be required to ensure smooth communication with customers and quickly and effectively resolve issues regarding their products and services.

Main duties:

Achieving contractual key performance indicators (KPIs):

Ensure that the services provided to customers meet contractual KPIs.
Clarification of customer requirements:

Clarify customer requirements, ask questi ...

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Recruiter (Company is not publicly visible)

Ecommerce Platform Chat Support (Japanese English Bilingual)

  • ★ Entry Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Taiwan Taipei

Salary

JPY - Japanese Yen JPY 3000K - JPY 3500K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 291.667K *Divided into12 month ）

Japanese Level Native Level
Job Description

Responsibilities:

Provide prompt and effective responses to customer inquiries via chat support.
Address customer questions and concerns regarding products in a precise and friendly manner to enhance customer satisfaction.
Handle tasks such as order processing, checking shipping statuses, and facilitating returns or exchanges.
Conduct product searches, share links, and suggest recommended items on the e-commerce platform.
Gather feedback and requests from customers and relay them to the appropriate departments. ...

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Recruiter (Company is not publicly visible)

【新生活を海外で始めませんか？】フードデリバリーのカスタマーサポート ｜日本語のみでもOK＊髪型・服装自由

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Selangor

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Native Level
Job Description

■■■6月～9月入社できる方募集中■■■

日本語のみとバイリンガルポジションがあります。

「未経験でも外資系業で働いてみたい」
「英語圏であるマレーシアで英語力を活かしたい」
「インターナショナルな環境で働きたい」
という方にオススメのお仕事です♪

日本国内のお客様及びドライバーの方々からのお問合せに対応して頂くお仕事及び本社への報告業務（英語）に従事して頂きます。
お客様 ...

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Recruiter (Company is not publicly visible)

【電話対応が苦手な方必見！夜勤なしのお仕事】チャットサポート ＊給与最大RM12,000

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

JPY - Japanese Yen JPY 3000K - JPY 4500K

Japanese Level Native Level
Job Description

米国モバイルゲーム企業のプロジェクトにてプレイヤーのサポートを行っていただくお仕事です。
＊チャットのみ、電話対応はありません。

・プレイヤーの問い合わせに対応する
・KPIの達成
・常にプレイヤーの立場に立った迅速でプロフェッショナルな対応
・プレイヤーの立場にたち、より良いサービスへと向上させるためにアイディアの共有
・ユーザーとの友好的な関係構築

※人気ポジションのため ...

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Recruiter (Company is not publicly visible)

【マレーシア勤務・急募・6月入社】大手SNSプロジェクト広告に関するチャットサポート

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Native Level
Job Description

【お仕事内容】
SNSの広告主からの問い合わせ対応（チャット・Eメール・電話）

・適切なツールを使ってお問い合わせに対応する
・データ入力
・エスカレーション対応
・SLA値の保証

※電話対応は2～3割ほどです。 ...

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Recruiter (Company is not publicly visible)

【紹介予定派遣】国際物流会社のカスタマーサポート！新卒歓迎

  • ★ Entry Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

The role is to coordinate either import/export/domestic delivery and pickup by communicating with global clients.


Description

* Coordinate import, export, and domestic delivery and pickup logistics for clients, liaising with both clients and counterparts.
* Manage communication with clients and internal teams via phone calls and emails, covering various aspects such as import/export processes, arrival of cargo, customs formalities, and other related inquiries.
* Maintain accurate records and documentation of all communication and coordination ...

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Staffing Agency (Company is not publicly visible)

【ポルトガル語×英語×日本語を活かせる】テレマ通訳

  • ★ ★ Staff Level
Recruiter パーソルテンプスタッフ株式会社
Location

Asia Japan Tokyo Shibuya

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

◆業務内容◆
《問合せ対応・接客通訳》ポルトガル語×英語×日本語を使用☆
●電話を介しての通訳（代理店の店員と来客者間の通訳）
●サービス情報検索、対応内容の記録入力（専用システム使用）
ミーティングや研修への参加
新人スタッフの育成支援（隣席でのアドバイス・指導等）
＊研修期間は9:00～17:00（初日は9:30～）の予定

◆魅力ポイント◆
・ポルトガル語×スペイン語が使える方も歓迎！
・ ...

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Recruiter (Company is not publicly visible)

Customer Support for International Fintech!

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Native Level
Job Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for work flow improvement.


Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support ...

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Recruiter (Company is not publicly visible)

AI Development And Support Consultant Tokyo Job

  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Fidel Consulting KK
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4500K - JPY 7500K

Japanese Level Daily Conversation Level
Job Description

You will develop and customize the use of generative AI.
You will conduct detailed analysis of the business processes of group companies to identify opportunities to improve efficiency using AI, and provide support for improving business processes through automation, predictive analysis, and decision-making by implementing AI.
We will work with users to adjust and improve AI solutions and collect feedback from within the company to make improvements. ...

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Recruiter (Company is not publicly visible)

[Chinese/English] Customer support work/famous EC mail order site/urgently hiring/starting immediately/Futako Tamagawa Station

  • ★ Entry Level
Recruiter Fellowship co.,ltd.
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 2500K - JPY 3000K

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level Business Conversation Level
Job Description

・Customer service work available 365 days a year
・Responds to inquiries from customers using the online shopping site by both email and chat
・Responds to inquiries from customers who wish to register for the international shipping service and from existing customers by email. Supported languages are Japanese and English.
This is a customer service desk job for a service that sends products purchased on e-commerce sites in Japan to overseas shipping addresses in one go. Experience in international shipping and forwarding services can be utilized. ...

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Recruiter (Company is not publicly visible)

【急募！バンコク勤務】チームリーダー、有名動画サイトのカスタマサービス（チャット・メール・電話）

  • ★ ★ ★ Senior Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Thailand Bangkok

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Native Level
Job Description

世界大手動画サイト提供会社の顧客対応業務。
チームリーダーポジションです。

チームリーダーとして目標を設定し、戦略の実行、進捗状況の測定、結果の共有について直属の部下と協力する。

管理していただくチームの業務内容
・チャット、メール、電話にて広告などの掲載、
投稿に関してのサポート、アドバイス業務
・顧客からのフィードバックをもとにレポート作成業務
・その他付随業務
...

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Employer CTC First Contact Corporation

★未経験歓迎★【オープニングスタッフ】アプリ及びインフラ設備のサービスデスク業務

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Setagaya

Salary

JPY - Japanese Yen JPY 4000K - JPY 5500K

Japanese Level Native Level
Job Description

☆オープニングメンバーの募集☆

機械設計に関わるアプリケーション、インフラ設備のサービスデスク業務

＜具体的にはこんな仕事を担当します＞
操作、仕様に関する問い合わせ対応、ベンダーエスカレーション

お問い合わせ対応は基本、日本語のでの対応となりますが、
海外のベンダー先へエスカレーションする際は、英語での対応となります。 ...

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Recruiter (Company is not publicly visible)

【マレーシア勤務！新卒第二新卒歓迎】フードデリバリー コールセンター （日本語対応）

  • ★ Entry Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Malaysia

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Native Level
Job Description

フードデリバリーに関するお問合せに関して日本語対応者として主にチャットでのお問合せにこたえていただきます。


職務内容

* 日本語でのカスタマーサポート


理想の人材

* 顧客対応経験をお持ちの方
* 大卒資格保持の方


条件・待遇

* 渡航費用支給
* 現地の生活サポート
* オフィスまでの交通機関（バス手配）
* インセンティブ制度


To apply online please click the 'Apply' button below. For a confidentia ...

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Staffing Agency (Company is not publicly visible)

Mobile rental service available in English

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Ota

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[English support for mobile phone rental]
We rent out mobile devices such as cell phones and Wi-Fi routers to customers from overseas.
・Customer support in English
・Reception and customer service at the counter
・Explanation of equipment operation to customers
・Confirmation and receipt of returned products
・Data input to dedicated system ...

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Staffing Agency (Company is not publicly visible)

English information for Osaka events

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Osaka Osaka

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[English information for Osaka events]
This job is to guide you around the Osaka event building in English.
We will respond in English and Japanese to overseas and Japanese customers visiting the event.
・Guidance inside the building to customers who came to the event
・Presentation of commemorative gifts, etc. ...

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Staffing Agency (Company is not publicly visible)

3 times a week - OK! Telephone support in Indonesian and English

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Shinjuku

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[3rd week - OK! Telephone support in Indonesian and English]
We respond to customer inquiries using Indonesian and English.
Telephone support is also available in Japanese. ...

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Recruiter (Company is not publicly visible)

【コールセンター経験者募集】チームリーダーポジション【クアラルンプール市内】

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia / Asia Malaysia Selangor

Salary

JPY - Japanese Yen JPY 3500K - JPY 5000K

Japanese Level Native Level
Job Description

【お仕事内容】

• 新人およびスタッフの採用、指導、トレーニング
• スムーズなスキルの運用と日常業務ワークフローに従って稼働できるように
• パフォーマンス管理
• 実装ライフサイクル全体でクライアントの問題を迅速かつ正確に処理
• チームの勤務表を効率的に管理し、サービスの改善に取り組む
• 品質監査、CSATの詳細な分析、支払い監査など（クライアントの期待に応じる）
• オペレーシ ...

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Staffing Agency (Company is not publicly visible)

English support for video apps

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Toshima

Salary

Depends on experience

Japanese Level Daily Conversation Level
Job Description

[English support for video app]
We provide end-user support for video apps.
Answer user inquiries about the app through chat.
・Respond to inquiries regarding video app login
・Support for users whose accounts have been frozen
・Support regarding withdrawal of rewards, etc. ...

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