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This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Company Name | Company is not publicly visible |
Job Type |
Customer Service - Customer Support
|
Industry | Transport/Storage/Logistics |
Location |
Asia
Japan
Tokyo
|
Job Description |
The role is to coordinate either import/export/domestic delivery and pickup by communicating with global clients. Description * Coordinate import, export, and domestic delivery and pickup logistics for clients, liaising with both clients and counterparts. * Manage communication with clients and internal teams via phone calls and emails, covering various aspects such as import/export processes, arrival of cargo, customs formalities, and other related inquiries. * Maintain accurate records and documentation of all communication and coordination activities to ensure compliance with regulatory requirements and company standards. * Continuously strive to improve operational efficiency and customer satisfaction by implementing best practices and optimizing processes in coordination and communication workflows. Profile * Business English level * Customer support experience Job Offer * Working hours: Monday~Friday 09:00 〜 17:30 To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Jeff Liao at +81 3 6832 8607. |
Company Info | A Global leader in secure logistics, catering to the luxury goods industry, high net-worth individuals, and international banks with tailored services including logistics, security, customs brokerage, and special operations. With over 100 offices in 35 countries. |
Working Hours | Working hours: Monday~Friday 09:00 〜 17:30 |
Job Requirements |
Business English level Customer support experience |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Business Level(JLPT Level 2 or N2) |
Salary | JPY - Japanese Yen JPY 3500K - JPY 4000K |
Other Salary Description |
社会保険完備、交通費別途支給 |
Holidays | Working hours: Monday~Friday 09:00 〜 17:30 |
Nearest Station | 御徒町駅より徒歩3分 |
Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社