Travel Industry Related
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Use your English / language skills as a bilingual to find work in Japan in 「Travel Industry Related」 and expand your experience and expertise.
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For those with bilingual skills looking for work in Japan in 「Travel Industry Related」, please refer to the below list of jobs, or refine your search further.
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Overseas bases: UK (head office), USA, Dubai (shared service centre), Hong Kong, Shanghai, Singapore
A foreign-affiliated company is looking for an Assistant Business Development Manager.
The person in charge will be dispatched from Hong Kong at the end of June, and you will be working under him.
- Customer management
- Covering APAC business
- Concierge service for major customer accounts
- Managing online reservations and handling complaints
Job description
- Process all reservations and handle customer inquiries through the online booking plat ...
<General arrangements for domestic meetings/events for clients (foreign financial companies)>
- Procurement, selection, and confirmation of venues, hotels, and other facilities
- Presentation support
- Confirmation of program requirements, budget, etc.
- Negotiation and confirmation of major suppliers such as venues, DMCs, catering, restaurants, AV suppliers, and transportation (including on-site inspections)
- Timeline/deadline management for multiple programs
- Meetings with clients to manage venues, budgets, and final program adjustments
- In ...
[English interpretation for sightseeing tours]
- Provide interpretation for sightseeing tours to local tourism operators.
- Translate brochures and materials for sightseeing tours.
- Organize your own company's own sightseeing tours and provide interpretation and translation. ...
1. Responsible for general office work, office facility services and administrative duties.
Secretarial activities for the Company and Directors.
2. Representing and managing customer service including acting as a liaison
for customers and vendors related to the tourism business.
3. Ensuring efficiency and maintaining compliance with
company policies.
4. For group travel, creating and coordinating itineraries in Japanese and English
with hotels, guides, vendors etc.
5. Overseeing office supplies, creating and running efficient documentation
and ...
[Business content]
You will be responsible for all aspects of customer flow, including reservation acceptance and flight coordination in the private jet business.
1. Administrative work
・Reservation reception: Reception of reservation requests from the system etc.
・Reservation coordination: Receive reservation requests and coordinate with related departments. Reservations and applications for departure and arrival airports. Secure flight resources.
・Customer relations: Confirmation of meet points, hotels, private cars, etc., necessary reservat ...
[Business content]
・Sales promotion and support for customers, general corporations, agents, etc. in the private jet business
・Responding to inquiries and usage applications by email and telephone
・Payment and other administrative tasks, web management
・Other sales/marketing related duties
*Details of the job offer will be provided at the time of interview. ...
We are looking for an experienced and motivated operations manager to join our travel company and oversee the day-to-day operations of our business. You will be responsible for ensuring that our travel services and products are delivered to our customers in a timely, efficient, and high-quality manner.
As an operations manager, you will:
1. Manage and supervise a team of travel agents, drivers, guides, and other staff, and provide them with training, coaching, and feedback
2. Plan and coordinate travel itineraries, bookings, reservations, and transp ...
As a customer service specialist, you will:
• Communicate with customers via phone, email, chat, or social media
• Identify customer needs and offer solutions or recommendations
• Escalate complex or urgent cases to the appropriate team or manager
• Document customer interactions and feedback in our CRM system
• Follow up with customers to ensure their issues are resolved
• Maintain a high level of professionalism and empathy
• Stay updated on our products, services, and policies
To be a successful customer service specialist, you w ...
[Business content]
[Main business]
・Creation of digital content (e.g. Instagram, Youtube, etc., basically within the operation range of the app)
・Content/local coverage ・Video creation for SNS (for digital promotion)
*Includes participation in local government meetings and outings
・Translation of various materials into foreign languages
・Interpretation (simultaneous interpretation is not required)
・Implementation of overseas real promotion (sales, seminars, participation in travel fairs, etc.)
(Example: Sales to hotels in Tokyo, etc.) ...
Job Profile Summary:
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Job Description:
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide re ...
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s
inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.
DUTIES AND RESPONSIBILITIES:
Primary Job Functions:
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and enga ...