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大手ゲーミングハードウェアのテクニカルサポート
（Call 25％、Email 75％）

＜業務内容＞
・製品、保証サポート、サービスに関する問い合わせ、懸念、リクエストに応じて情報を提供し処理する。
・テクニカルなハードウェアおよびソフトウェアの問題を診断し解決する。
・クライアントの仕様に従って優先事項を特定し、エスカレートする。
・システム情報、変更、更新情報を常に把握する
・その他

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As the B2B Hotel Team Leader, you will be responsible for managing and supporting a team of 7-15 members. Your primary role will be to oversee team performance, manage key performance indicators (KPIs), and act as the point of contact for escalations. This is an excellent opportunity for a motivated individual with strong leadership skills and a passion for the hospitality industry.


Description

* Lead, mentor, and support a team of 7-15 members, ensuring high levels of motivation and performance.
* Manage and monitor KPIs to ensure team objecti ...

~Responding to email inquiries regarding games and duties incidental to customer service~

[Specific job details]
・Primary and secondary responses using tools to inquiries from customers
(Example: Use Mail Dealer *Actually, the tool differs depending on the game title.)
・Investigating behavior logs and modifying data using management tools
・Operation confirmation using actual game equipment
・Creating templates, FAQs, game announcements, and reports
・Coordination and collaboration with other departments within the company (trouble handli ...

As the Client Service Center Advisor, you will be an ambassador of the Brand and be responsible for answering all incoming contacts from customers via phone, email, and ensure that you develop a loyal client base.


Description

As the Client Service Center Advisor, you will be an ambassador of the Brand and be responsible for answering all incoming contacts from customers via phone, email, and ensure that you develop a loyal client base. The main responsibilities involve:

* Ensure customers are provided with an accurate, professional and timely ...

As the B2B Hotel Team Leader, you will be responsible for managing and supporting a team of 7-15 members. Your primary role will be to oversee team performance, manage key performance indicators (KPIs), and act as the point of contact for escalations. This is an excellent opportunity for a motivated individual with strong leadership skills and a passion for the hospitality industry.


Description

* Lead, mentor, and support a team of 7-15 members, ensuring high levels of motivation and performance.
* Manage and monitor KPIs to ensure team objecti ...

As part of the Customer Support Staff Team, you will be responding to customer inquiries on the platform services and tools and creating manuals and reports on inquiries trends.


Description

As part of the Customer Support Staff Team, you will be responding to customer inquiries on the platform services and tools and creating manuals and reports on inquiries trends.


Profile

The Team in Tokyo is looking for candidates with a strong interest for the industry and with the following qualifications:



・ Customer support experience in t ...

As the B2B Hotel Team Leader, you will be responsible for managing and supporting a team of 7-15 members. Your primary role will be to oversee team performance, manage key performance indicators (KPIs), and act as the point of contact for escalations. This is an excellent opportunity for a motivated individual with strong leadership skills and a passion for the hospitality industry.


Description

* Lead, mentor, and support a team of 7-15 members, ensuring high levels of motivation and performance.
* Manage and monitor KPIs to ensure team objecti ...

In this role you will provide afersales care to the clients and customers. Your main focus is to schedule field-service engineers to provide repair support to the clients.


Description

▪ Ensure Service Order Processing on time
▪ Manage the delivery schedule according to when the equipment is available, the
engineer's schedule, and the customer's availability, and arrange for the necessary tools
and parts to complete the work.
▪ Manage all the back office commercial operations related to service business.
▪ Ensure effective communicati ...

外資系航空会社のプロジェクトです。
電話、メール、チャットの問い合わせ対応。

【対応内容】
・予約＆発券業務
・旅行者からの問い合わせ対応
・旅行会社からの問い合わせ対応
・バックオフィスワーク
・Supervisorへの報告


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■アジアリクルートがあなたの海外就職をサポートします■
弊社はマレーシアで20年以上人材紹介の実績がございます。
単なるお ...

We operate a store that buys and sells luxury brand bags, jewelry, watches, clothing, etc., and we will entrust you with the operation and planning of an EC site.

<Sites to be operated>
You will be in charge of the operation of either an overseas site, a domestic site, or a Chinese site.

・Overseas: Our own site (English version), eBay, Chrono24, etc.

・Domestic: Our own site (domestic version), Rakuten, Yahoo! Shopping, etc.

・China: Our own site (Chinese version), Tmall Global, Taobao, etc.

<Main duties>

・Product registration
F ...

世界最高級のジュエリーブランドにて電話、インターネットによるお問い合わせ対応を行っていただきます。ブランドの「顔」として、お客様と蜜に関わっていただく非常にやりがいのあるポジションです。


職務内容

* 電話、インターネットによる問い合わせ対応
* 定期的なレポート作成
* 業務の改善提案、実行


理想の人材

* カスタマーサポートのご経験
* ラグジュアリー/ホスピタリティのご経験 ...

The role helps the company clients meet their growth objectives by developing and maintaining close relationships with their clients.


Description

The role helps the company clients meet their growth objectives by developing and maintaining close relationships with their clients. Among the main responsibilities:



* Communicate with clients via phone, email, and in-person to understand their needs and to educate them on the company's offerings
* Effectively communicate Client Satisfaction/Dissatisfaction to relevant parties
* Achieve s ...

自動潤滑装置（Auto Grease)のビジネスをグローバルに展開する外資系企業の日本支社においてセールスエンジニアとして主に関東地域をご担当頂きます。
日本支社は大阪にオフィスがありますが、首都圏にはオフィスが未だ無い為、在宅ベースで活動して頂きます。
　※自動潤滑装置（建設用機械や工業用機械に使用する潤滑油（グリス）を自動注入する装置）

＜主な職務＞
・既存顧客の管理と新規顧客の開拓 ...

You will guarantee exceptional support for members expressing dissatisfaction or providing a detractor score in our NPS survey. You will manage complaint handling, mentoring senior team members, Team Managers, and other relevant roles through quality assurance, coaching, and training programs.Your effectiveness will be assessed by decreasing personal escalations, minimizing refunds and compensations, and enhancing member retention following issue resolution.


Description

* Receive and address new complaints assigned by Managers, the VoC team, or t ...

We are a dynamic and rapidly growing global e-commerce company based in Tokyo, seeking a dedicated and enthusiastic Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for delivering exceptional customer service via email and chat, ensuring a seamless and satisfying experience for our diverse clientele.


Description

* Respond to customer inquiries via inbound and outbound email
* Identify and resolve customer issues promptly and effectively
* Provide detailed information about products, servi ...

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for ...

■This is a global customer service position that serves as a liaison between customers, local medical institutions, and various internal departments.

- Take calls and provide support to customers who require medical assistance.

- Liaise with overseas medical institutions and arrange for medical institutions and medical staff to provide treatment.

- Work with overseas medical professionals and local staff to arrange services related to medical evacuation/repatriation, etc.

- Liaise with departments in charge of billing for medical expenses, ...

●宿泊・レストラン・ゴルフの予約・手配
⇒電話受付＆メール対応（英語対応）※海外顧客のみを担当
●会員特典の案内
●対応履歴の入力
●マニュアル作成 ...

[Job Description]
Job Description upon joining:
This department is responsible for services in our entertainment field, and provides comprehensive quality assurance services, such as testing during the game development process for smartphones and home game consoles, and post-release support, to clients, mainly major game companies and overseas titles.
We are looking for someone to work as a customer support leader at the Nagoya Center, our only "global base" and the top share in multilingual game customer support!
You will be the leader of a customer ...

外資ラグジュアリーファッションブランドにてEC部門の受発注及び、カスタマーサポート業務を担当していただきます。企業の成長フェーズに携わり、顧客満足度に直接関わる「企業の顔」を担っていただく非常に重要なポジションとなります。


職務内容

* お問い合わせ対応（メール、電話、チャット、SNS等）
* EC関連プロジェクトの計画、実行
* 受発注業務
* デジタル顧客の維持、管理
* オペレーショ ...