Telemarketing/Telesales
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Use your English / language skills as a bilingual to find work in Japan in 「Telemarketing/Telesales」 and expand your experience and expertise.
At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Telemarketing/Telesales」.
For those with bilingual skills looking for work in Japan in 「Telemarketing/Telesales」, please refer to the below list of jobs, or refine your search further.
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Roles and Responsibilities
• Conduct Transaction Quality Audits
• Provide Feedbacks and suggestions for improvement
• Publish Dashboards at defined intervals
• Drive Quality and process improvement initiatives
• Data Analysis – Strong Analytical skills with an ability to draw conclusions from data(Error Analysis and Root Cause
• Analysis for process deviations)
• Provide data inputs to internal stakeholders
• Flexibility and Availability for any ad-hoc business requirement
• Ensure Confidentiality, Availability and Integrity ...
【Job Description】
You will be responsible for responding to customer inquiries and providing appropriate solutions.
・Supporting users of the EC site
・Responding to inquiries about purchased products
・Responding to product shipping status
・Return handling
・Verifying payment information
*As this is for Japanese customers, support will be provided in Japanese.
*Each response takes about 10 minutes. We handle about 20-35 cases per day.
If you have basic PC skills such as typing, you are welcome to apply even if you have no experien ...
[Job Description]
• Provide appropriate support through phone calls and messages as the face of the brand.
• Deeply understand customer needs and provide support tailored to each individual customer until the problem is resolved.
• Provide professional and accurate solutions to build better relationships with customers.
• Accurately listen to user feedback and provide feedback to the company.
• If there is a problem, proactively communicate with the team and manager to continue to achieve high customer satisfaction.
~Attractive points~
★Can work in a team
★Can use English
★Promotion system available
【Job description】
Design and implement effective training programs for inexperienced and experienced employees, and improve the company's training strategy and results.
-Manage in-house trainers (work instructions, training)
-Training for new employees upon joining the company, creating training requirements for inexperienced employees
-Review and improve manuals and business processes
-Client support (meetings with companies, business improvements ...
~Attractive points~
★Global environment
★Learn management skills
★Use your English skills
★Business casual is OK
★OJT training available
【Job description】
As an operations team leader in a project related to a major EC company, you will be responsible for a wide range of tasks, including achieving the customer service team's goals and effectively coaching them, achieving the team's KPIs and KRAs, training and motivating members, and communicating with clients.
• Collaborate with peers, superiors and quality team to facilitate ...
[Call center English interpreter staff]
Simultaneously interpret conversations between customers visiting the store and store staff in Chinese and English over the phone.
We may also act as interpreters between customers and dedicated call center staff.
・English interpretation between customers and staff
・Use a dedicated system to search for services and enter response history
・Participation in business-related meetings
・Development of new staff, etc. ...
[Vietnamese interpreter at a call center]
This job involves working at a multilingual call center.
You will answer customer inquiries in Vietnamese and Japanese.
You will respond via phone and chat. ...