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Customer Support ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.

For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support

Language preference :English

Displaying 2261-20listings

Employer Amazon Japan G.K.

☆業界/業種未経験可能【カスタマーサポートスペシャリスト(アカウント健全性スペシャリスト)】★週2リモート可能/国際色豊かな環境

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Meguro

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(日本語・英語)を募集します。

【仕事概要】
■コールセンターの業務環境で、出品者様からの問い合わせに対し電話やメールで明確かつ迅速にコミュニケーションを行う。
■調査部から依頼を受け、出品者様のアカウントの状況を事前に確認し電話またはメールにて出品者様に連絡する。出品者様から ...

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Employer Teleperformance Malaysia Sdn. Bhd.

【カスタマーサポート（チャット・メールメイン）（旅行予約サイト）】マレーシアのリゾートで海外勤務に挑戦！

HOT
  • ★ Entry Level
Location

Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 98K Over

Japanese Level Native Level
Job Description

★リゾート地でのお仕事を希望する日本語ネイティブスタッフの方大歓迎！
★初めての海外勤務も人事スタッフがフォロー！
★リロケーションサポート充実！

【業務内容】
お客様の対応は基本チャット・メールのみ！
（日本国内含めた世界のホテルまたは航空会社にお電話で連絡をしていただくことはあります。）
大手旅行予約サイトのお客様対応をお任せします。旅行予約に関するお問い合わせに、電話 ...

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Employer ALACOM CO.,LTD.

Entry check at foreign data center

HOT
  • ★ ★ Staff Level
Location

Asia Japan Chiba Others

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 333.333K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪

② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...

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Recruiter (Company is not publicly visible)

Work from Home!!! Customer Service Associate!!!

HOT
  • ★ ★ Staff Level
Recruiter TopTech Informatics K.K / トップテック インフォマーティックス株式会社
Location

Asia Japan Kanagawa Yokohama

Salary

JPY - Japanese Yen JPY 1500K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 125K - JPY 333.333K *Divided into12 month ）

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Position: Customer Service Associate (helping Japanese Shoppers)
Client: Confidential (Famous online retailer)
Work style: Fulltime WFH
Work Schedule: 5 times a week + 2 days off, 9 hours days + lunch time, shift based 8:00am to 10:00pm operating working hours Say, 8am to 5pm or 1pm to 10pm.
Shift: Pre-planned rotational shift on a weekly basis, including weekends and national holidays, Okay with rotational based shift (Day/Mid) – This is nonnegotiable.
Training: Equipment and training provided
Benefits: Leave, Insurance, and pension,
Languag ...

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Employer Ten Group Japan Co., Ltd.

グローバル企業【旅行予約＆検索担当コンシェルジュ】

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Shibuya

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Native Level
Job Description

世界に20拠点を構えるグローバル企業「TEN」で、あなたらしくご活躍してみませんか？

TENは富裕層向けのコンシェルジュサービスを展開している会社です。日本法人ではクレジットカード会社の会員様や高級車のオーナー様に向けてサービスを提供しています。

グローバル企業の一員として、お客様のニーズにお応えするという「おもてなし」の精神をもってサービスに携わりたい方を募集しております。

【 ...

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Employer 株式会社ClassLab.

外国人カスタマーサポート事務／経験不問／賞与3回／年休125

NEW
  • ★ ★ Staff Level
Location

Asia Japan Osaka

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

電気・水道・ガス・インターネットなど、生活に欠かせないインフラサービスの契約をサポートしています。
賃貸物件に住む時、これまでは開栓・開通の申込みを、それぞれ別々に連絡しないければならなかったのを、電話一本で解決できるサービスです♪
今回は、海外の方に向けて外国語でライフラインをご案内するチームを立ち上げることになりました。
そこで、新事業の立上げメンバーとして外国語で対 ...

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Employer Startek Malaysia

常夏マレーシアで海外勤務に挑戦！【フードデリバリー・バイリンガルサポート】

NEW
  • ★ Entry Level
Location

Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 78K - MYR 118K

Japanese Level Native Level
Job Description

フードデリバリーサービスのカスタマーサポート業務（英語対応あり）
- 語学を活かして働く！様々なキャリアパスも充実！
- ワーホリ経験・留学経験を活かして海外勤務！

お客様からのお問い合わせに日本語と英語を使用して、電話やメール、チャットでご対応いただくお仕事です。 2020年5月開始から現在までプロジェクトは拡大し続けており、今では約200名の日本人が同プロジェクトに在籍。
プロジェクト ...

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Employer Teleperformance Japan

Unlock Your English Skills! Exciting Customer Support Opportunity with Travel Booking App <Hopper>

NEW
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 4000K - JPY 5000K

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

[Travel Operations Customer Support]

Respond to customer inquiries such as "I want to change my itinerary," "I don't know how to make a reservation," and "I want to change part of my reservation," by communicating with airlines, hotels, partners, and customers via phone, email, and chat, and resolve escalated travel issues. In this job, you will learn a wide range of knowledge about hotels, airline tickets, trains, etc. through training while following the client's processes and guidelines, and then start responding to customers!

・Receptionist: D ...

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Employer Teleperformance Malaysia Sdn. Bhd.

Would you like to work in customer support (BtoB) related to SNS in the tropical country of Malaysia? *No experience necessary/new graduates welcome

NEW
  • ★ Entry Level
Location

Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 98K Over

Japanese Level Native Level
Job Description

The office is in Penang, Malaysia, a popular resort area!

Customer support work for a major SNS service that everyone knows well

[Customer Success Specialist]
You will mainly be handling inquiries from customers who use SNS platforms, such as posting and advertising on a certain major SNS.

Support is provided by phone, email, and chat! (Mainly chat)

Since most users live in Japan, support is provided in Japanese.

--★After joining the company?

We provide about one month of OJT training to learn the overview of the service, basic opera ...

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Employer TMJ, Inc.

[Minato Mirai/Bilingual Human Resources] Medical Equipment Support Operations Lead Supervisor

NEW
  • ★ ★ ★ Senior Level
Location

Asia Japan Kanagawa

Salary

JPY - Japanese Yen JPY 4500K Over

Japanese Level Native Level
Job Description

医療機器のテクニカルサポート、カスタマーサポートでの業務でのリードスーパーバイザー業務をご担当頂きます。

窓口の責任者としてスタッフ・SVをリーディングしていただきますのでチームマネジメント力が活かせるのはもちろん、クライアント対応も行っていただくので折衝力も身に付くポジションです。外資系クライアント様の業務のため、英語力も活かしていただけます。

＜センターの業務内容＞
...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

[Recruiting support positions] Customer support agent, infrastructure technical support engineer, cost controller [Experienced and inexperienced applicants welcome. Open selection process!]

  • ★ Entry Level
Location

Asia Japan Tokyo / Asia Japan Shizuoka / Asia Japan Gunma

Salary

JPY - Japanese Yen JPY 3500K - JPY 6000K

Japanese Level Native Level
Job Description

HCL Tech is a global ICT services company. We are currently hiring multiple operations support agents and technical consultants to join our existing operations team!

As the person in charge of client projects in Japan, you will be working mainly with the domestic team to provide user support and handle inquiries.

If you are looking to build a career in the ICT services industry or are looking to step up, why not join our team and show your skills? We look forward to your application! The environment will mainly be Japanese-speaking. Business-level ...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

Recruiting Customer Support Specialists!

  • ★ Entry Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

Due to business expansion, we are looking for a Customer Support Specialist. Entry level people are also welcome!
[Job details]
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard

General requirement:

(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process

(2.) Improve skill level through self-development / nomi ...

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Employer Okawa Co., Ltd.

[Bilingual customer service position] ⭐︎Use your English at a major foreign travel booking site⭐︎ (No experience necessary, telework available, 3-week training program available)

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 4000K - JPY 5500K

Japanese Level Native Level
Job Description

You will work as a customer service specialist at our client (Booking.com, a major foreign travel booking site) to respond to various inquiries from customers and accommodation facilities.
========================================
☆You can utilize your English skills and call center customer service experience!
☆We provide thorough support for re-employment after a break
☆Our company culture is very friendly♪ It is an environment where everyone can support each other
=======================================

[Specific duties]
・Support dur ...

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Employer 株式会社 Spider Labs

「代理店での広告運用経験が活かせる！」カスタマーサクセス

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 5000K Over

Japanese Level Native Level
Job Description

SpiderAFを利用している顧客と緊密に連携し、課題を見つけ出し解決することで、自社の提供するサービスの品質を向上させると共に、最終的な顧客満足度を向上させるための重要な業務です。また今後、アドフラウド対策について顧客が抱える様々な問題を解決するため、より迅速に、かつ踏み込んだ対応ができるようなCS組織の基盤・仕組みづくりもご担当いただきます。通常のCS業務だけではなく、CS組織の業務プ ...

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Employer Travelex Japan KK

【国際空港や街中の店舗で語学力、接客経験が活かせる】外貨両替窓口スタッフ　★キャリアアップの機会が豊富★ワークライフバランスが良い

  • ★ Entry Level
Location

Asia Japan Tokyo Shinjuku / Asia Japan Osaka Others / Asia Japan Tokyo Taito

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 333.333K *Divided into12 month ）

Japanese Level Native Level
Job Description

空港や駅、ショッピングセンターで、お客様の旅のパートナーとしてご活躍いただく、外貨両替窓口スタッフを募集しています。海外とのつながりを感じる職場で、あなたの語学力や接客の経験を活かしませんか？

★ポイント★
★【仕事】世界中の方と関われる！旅のアドバイスをしながら外貨・プリペイドカードのご提案をします。日本で一番最初と最後に利用される方が多い所でお客様をおもてなしします ...

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Employer Mouser Japan G.K.

[Customer Service Assistant] No experience required! A global company with offices in 27 countries around the world

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 4000K - JPY 6000K

Japanese Level Native Level
Job Description

[Business description]

Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.

【Job Description】

① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...

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Recruiter (Company is not publicly visible)

【電話対応不要！英語活用】コンテンツモデレーター【マレーシアでのお仕事】

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Native Level
Job Description

クラインアントのコンテンツを対象に品質チェック、ユーザーへのサポートや管理などをメインにお仕事に従事して頂きます。ユーザーにとって安心で使いやすい環境を提供できるよう努めるお仕事です。

＜いずれか＞
・不適切なオンライン動画/コンテンツ/苦情に関しての確認、削除
・ゲーム内チャット等の確認、不適切なものを報告（文字）

・明示されたポリシーと手順に沿ったコンテンツの調整
・業 ...

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Staffing Agency (Company is not publicly visible)

訪日中の外国人対応＜お電話サポート窓口＞【シフト◇曜日・時間固定OK◎】

  • ★ ★ Staff Level
Recruiter パーソルテンプスタッフ株式会社
Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

■お店情報や道案内などのお問い合わせ対応
■けがやトラブルがあった際の一次ヒヤリング→担当部署へ引継ぎ
■応対履歴入力 ...

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Staffing Agency (Company is not publicly visible)

英語多めの電話･メール対応★外資通信サービス企業★日常英会話OK！

  • ★ ★ Staff Level
Recruiter パーソルテンプスタッフ株式会社
Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

●事前問い合わせ対応、申込み案内（電話・メール）
●操作方法の説明
●対応記録入力
●来客対応（申し込み・貸出など）※頻度は少なめです。 ...

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Recruiter (Company is not publicly visible)

[No language skills required] Online shop customer service

NEW
  • ★ ★ Staff Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Malaysia Selangor

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 118K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 9833 *Divided into12 month ）

Japanese Level Native Level
Job Description

[Job Summary]
We are looking for a customer service representative to provide prompt and courteous support to customers who use our e-commerce site. You will be responsible for maintaining high customer satisfaction by responding to customer inquiries and resolving problems.

Main duties:

1. Customer support:
-Respond to customer inquiries via phone, email, chat, etc.
-Answer questions about order status, return/exchange procedures, product information, etc.
-Respond promptly and appropriately to complaints and problems

Problem resolution:
- ...

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