◆Duties Include
・Responding to customer inquiries
・Coordinating with various teams to answer customer questions and solve customer problems
・Supervising part-time operators
・Other related tasks(Translation, etc.)
◆Example Day at Work
9~10 Morning routine: Get coffee, say hi to everyone, briefly review internal messages from the day before, and begin working on customer support tickets.
10~12 Catch up: Handle outstanding Spanish tickets that came in overnight, and continue with ongoing translation tasks.
12~13 Lunch Break
13~14 ...
You will be in charge of developing overseas agencies in Latin America and new customers.
・Developing agencies via email and phone
・Online business negotiations
・Business negotiations during overseas business trips
・Gathering information on the assigned area
・Preparing sales-related documents
・Participating in events
etc.
(About overseas business trips)
There will be overseas business trips for about 1-2 weeks per month.
(Other)
*There will be online meetings in English with the Singapore branch. ...
・Responding to customer inquiries
・Working with various teams to answer customer questions and resolve customer issues
・Supervising part-time operators
・Other associated tasks (translation, etc.) ...
・Response to customer inquiries (email, website, chat, phone, etc.)
- Collaborate with various teams to answer customer questions and resolve customer issues.
・Other incidental work (translation, etc.) ...
・Response to customer inquiries
- Collaborate with each team to answer customer questions and solve problems
・Supervision of part-time operators
・Other incidental work (translation, etc.) ...