Provide prompt and effective responses to customer inquiries via chat support.
Address customer questions and concerns regarding products in a precise and friendly manner to enhance customer satisfaction.
Handle tasks such as order processing, checking shipping statuses, and facilitating returns or exchanges.
Conduct product searches, share links, and suggest recommended items on the e-commerce platform.
Gather feedback and requests from customers and relay them to the appropriate departments. ...
[Job summary]
・Cooking work
・Product development, product concept design
・Menu/dessert development proposal
・Adjusting, unifying, and deciding on the taste and presentation of various dishes, etc. ...