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Updated 2024-04-19
Activated 2024-04-17

[Remote work also available] E-commerce company customer support position | Make the most of your English skills
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  • Recruiter
  • Staff Level
  • Remote Work
  • More Than 120 Days off per Year
  • New Year's Holidays
  • Five Days Workweek
  • Language Skills
  • English Language Skills
  • Startup Company
  • Recent Graduates Welcome
  • Rapidly Growing
  • Global Company
This posting is managed by: EPS Consultants LLC
Company Name Company is not publicly visible
Job Type
EPS Consultants LLC
Customer Service - Customer Support
Sales/AE - Customer Success/Client Success
Administrative - International Affairs
Industry Telecommunications/Information Services
Location Asia Japan Tokyo Shibuya

Job Description [Specific duties]
- Responding to emails (including some phone calls)
- Cooperating with other departments
- Translation work
- Administrative work, etc.
etc.
Company Info We provide e-commerce services, and handle all the functions necessary for companies to start cross-border e-commerce, from order acceptance to overseas shipping and customer support.
We also provide services that allow you to tune your company's e-commerce site to support overseas sales by simply adding a single line of tags, while keeping your existing operations and systems intact.
In recognition of its ease of use, safety and practicality, we won the Excellence Award in the service category of the Tokyo Metropolitan Government's "World Communication Competition 2021". We are in the midst of an expansion phase, with the number of stores that have adopted our service exceeding 2,000 in 2022.
Working Hours 10:00-19:00 (1 hour break)
*Flexible system: Core time available (11:00-16:00)
Job
Requirements
・Over 2 years of customer support experience
・Japanese (native level), English (business level)
・PC skills (basic knowledge of Microsoft, etc.)
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 3000K - JPY 4500K   
Job Contract
Period
Full-time employment
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[Remote work also available] E-commerce company customer support position | Make the most of your English skills

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