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This posting is managed by: | EPS Consultants LLC |
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Company Name | Company is not publicly visible |
Job Type |
Customer Service - Customer Support
Sales/AE - Customer Success/Client Success Administrative - International Affairs |
Industry | Telecommunications/Information Services |
Location |
Asia
Japan
Tokyo
Shibuya
|
Job Description |
[Specific duties] - Responding to emails (including some phone calls) - Cooperating with other departments - Translation work - Administrative work, etc. etc. |
Company Info |
We provide e-commerce services, and handle all the functions necessary for companies to start cross-border e-commerce, from order acceptance to overseas shipping and customer support. We also provide services that allow you to tune your company's e-commerce site to support overseas sales by simply adding a single line of tags, while keeping your existing operations and systems intact. In recognition of its ease of use, safety and practicality, we won the Excellence Award in the service category of the Tokyo Metropolitan Government's "World Communication Competition 2021". We are in the midst of an expansion phase, with the number of stores that have adopted our service exceeding 2,000 in 2022. |
Working Hours |
10:00-19:00 (1 hour break) *Flexible system: Core time available (11:00-16:00) |
Job Requirements |
・Over 2 years of customer support experience ・Japanese (native level), English (business level) ・PC skills (basic knowledge of Microsoft, etc.) |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Native Level |
Salary | JPY - Japanese Yen JPY 3000K - JPY 4500K |
Job Contract Period |
Full-time employment |