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Daijob.com is Japan's definitive job site for multilingual professionals.
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Updated 2024-04-16
Activated 2024-04-16
Activated 2024-04-16
Work From Home/[Customer Service in Finance Industry]
- Recruiter
- Staff Level
- Remote Work
- Less Than 20 Hours of Overtime
- Online Interview
- Business Expansion
- Career Options Available
- Company Language is English
- English Language Skills
- Foreign Affiliated Company
| This posting is managed by: | 【LTS】Language Talent Solutions マレーシア |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 Customer Service - Customer Support |
| Location |
Asia
Japan
|
| Job Description |
[Job Description] 1. Respond to customer inquiries and requests via telephone and email. 2. Provide accurate information on financial products and services to resolve customer doubts and concerns. 3. Properly understand customer issues and resolve them quickly and effectively. 4. Address customer complaints and claims and provide appropriate solutions. 5. Accurately record customer information in the database and comply with privacy regulations. 6. Collect customer feedback and contribute to service improvement. 7. Continually study and improve knowledge of materials and manuals related to financial products and services. 8. Work with team members and other departments to promote efforts to improve customer satisfaction. 9. Follow instructions and training from team leaders and managers to carry out work. |
| Company Info |
[Working from home] [Measures to prevent passive smoking] Smoking is prohibited indoors (smoking rooms available) |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary |
JPY - Japanese Yen JPY 2500K - JPY 3000K
（Monthly Salary Range: JPY - Japanese Yen JPY 208.333K - JPY 250K *Divided into12month ） |
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