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Updated 2024-04-16
Activated 2024-04-15
Activated 2024-04-15
Field Engineer
- Employer
- Senior Level
| Company Name |
Thales |
|---|---|
| Job Type |
Electronics (Appliance/Semiconductor) - Design/CAD Design/CAD Operator
|
| Industry | IT Consulting |
| Location |
Asia
Japan
Tokyo
Minato
|
| Job Description |
【Summary】 ・Act as the point of contact for Engineering and Quality queries related to Thales products, taking ownership of customer related issues affecting in-service products and systems, and providing technical expertise and assistance as required ・Provide technical support onsite or via emails/calls, conduct troubleshooting, fault investigation, repair & re-work, and preparing reports in relation to product issues and maintenance ・Participate in technical meetings at the customer site, and act as the middle person between customer and the Business Line (BL)/Technical Specialists (mostly in Europe) to convey customer requirements or queries (interpretation included) ・Participate in the final inspection at BL together with customer inspectors and witness inspection at customer site ・Conduct testing and/or support customer testing activities ・Contribute to knowledge sharing, management and capitalization ・Support project managers to deliver both goods and test record on time. ・Manage and update technical documents (Test records, Drawings, ・Procedures, and Incident reports) |
| Company Info |
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Thales Japan has been present in Japan for more than 40 years and has been responsible for expanding our business as well as supporting the local users. Thales objectives are to be an active and recognised partner for the development of infrastructure in Japan and to cooperate with Japanese companies in the export market for defence, transportation, aerospace, space and security. |
| Job Requirements |
【Requirements】 ・Bachelor’s degree in Mechanical/Electrical Engineering (preferably circuit design and/or test) or related discipline ・Minimum 3 years of relevant Field Engineering experience ・Experience of maintenance ・Native proficiency in Japanese and fluency (verbal and written) in English is necessary ・Able to travel within Japan or overseas (duration of 1-2 weeks) Strong negotiation skills, problem-solving skills and able to present to various Engineering teams ・Keen to take on challenges and see them through till completion ・Team player, strong organization skills, self-motivated ・Due to project requirements, Japanese citizenship is mandatory |
| English Level | Fluent (TOEIC 865-) |
| Japanese Level | Native Level |
| Salary | Depends on experience |
| Job Contract Period |
Hiring full-time position |
| Nearest Station | Minato-ku, Tokyo, 107-0052 |
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