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Updated 2024-05-24
Activated 2024-05-17
Activated 2024-05-17
[Working in Malaysia] Japanese native speakers/N1 holders welcome! ePayment project customer support/risk management
- Employer
- Staff Level
- No Dress Code
- Online Interview
- Career Options Available
- International Team
- Company Language is English
- English Language Skills
- Recent Graduates Welcome
- Foreign Affiliated Company
- Publicly Listed Company
- Visa Support Available
| Company Name |
TDCX Malaysia Sdn Bhd |
|---|---|
| Job Type |
Customer Service - Telemarketing/Telesales
Customer Service - Customer Support Finance/Bank/Securities/Investment - Administration/Support/Back Office |
| Industry | Outsourcing |
| Location |
Asia
Malaysia
Kuala Lumpur
|
| Job Description |
[Business content] ・Providing excellent customer support to E-payment users via phone, chat, and email - Investigate problems faced by users and clarify the cause, and if a bug is found, promptly escalate the problem and encourage early resolution. ・Considerations and ideas for improving work efficiency, etc. ・Share better ideas and actions to the team as a user advocate ・Building good relationships with team members and E-payment users [Recruitment background] Recruiting more people to expand the project! Joining period: As soon as possible [Attractive points] We will respond in both Japanese and English, so you can make use of your English. Our multinational team members allow you to work in an international environment. [Career path] At TDCX, we strongly support the growth of each employee, and regardless of your company history, you can be promoted based on your hard work and even be involved in management as a manager. |
| Company Info |
[Company culture/office atmosphere] At TDCX, where employees of various nationalities gather from all over the world, it's natural to be different. You will be able to work while being inspired every day. [Measures to prevent passive smoking] Smoking area available in the building |
| Working Hours |
Shift system, 5 days a week, Monday to Sunday Working hours are as follows. 8am - 5:30pm 9am - 6:30pm *Subject to change (including night shifts) depending on client requests |
| Job Requirements |
【Prerequisite】 ・University graduate or above (major does not matter) ・High school graduates with 7 years or more of working experience ・Ability to communicate in English (speaking and writing) ・JLPT1 holders can apply ・Experience in user support such as customer support and technical support is welcome. ・Those who are familiar with technology and are comfortable working with technology [Suitable for] 1) Those who want to work abroad 2) People who want to work using their English and Japanese skills 3) Those who want to live in an international environment 4) People who want to live a good life with low prices 5) People who like communicating with people |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Fluent(JLPT Level 1 or N1) |
| Chinese Level | None |
| Salary |
JPY - Japanese Yen JPY 3000K - JPY 5000K
（Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 416.667K *Divided into12month ） |
| Job Contract Period |
Although you will be treated as a full-time employee, your contract will be renewed every year as your Malaysian work visa is renewed every year. |
| Nearest Station | KL Sentral |
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