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Updated 2024-03-07
Activated 2024-03-06
Activated 2024-03-06
Customer Support Expert (Japanese Speaker)
- Recruiter
- Staff Level
- Work-Life Balance
- Five Days Workweek
- Career Options Available
- Major Company
- Publicly Listed Company
- Urgent Hiring
- Rapidly Growing
- Global Company
- Experience Welcome
| This posting is managed by: | Career International FOS Sdn Bhd |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
Customer Service - Customer Support
|
| Location |
Asia
Malaysia
Pulau Pinang
|
| Job Description |
Responsibilities: -Provide timely support to customers through available communication channels (inbound phone calls and email). -Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. -Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. -Identify and escalate priority issues through appropriate channels as and when necessary. -Works harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience. -Maintains and improves quality of service by sharing suggestions and recommendations. -Keeps job knowledge and skills up to date by attending training and continuously learning. -Meets all key performance indicators set by the company and client. -Adheres to the policies and procedures set by the company and client. |
| Company Info |
Open Culture Personal Development Career Growth |
| Working Hours | 8am-5pm |
| Job Requirements |
Bachelors Degree Diploma |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary | MYR - Malaysian Ringgit MYR 78K - MYR 118K |
| Other Salary Description |
Health insurance |
| Holidays |
Five-Day Workweek Congratulatory or Condolence Leave Sick Leave |
Additional listings by this company
- Chat Support / Depends on experience
- Customer Service (Health Care)- Malaysia / MYR - Malaysian Ringgit MYR 98K - MYR 118K
- Teammate - Voice & Email / JPY - Japanese Yen JPY 2000K - JPY 2500K
- Customer Service-Financial Service (Taiwan) / USD - US Dollar USD 15K - USD 20K
- Customer Service / MYR - Malaysian Ringgit MYR 98K - MYR 118K
- Customer Service (Aviation) / MYR - Malaysian Ringgit MYR 98K - MYR 118K
- Customer Support - Taiwan Based / MYR - Malaysian Ringgit MYR 78K - MYR 118K
- Customer Support - Airlines Industry / MYR - Malaysian Ringgit MYR 98K - MYR 118K
- Customer Service / MYR - Malaysian Ringgit MYR 98K - MYR 118K
- Customer Service (Working from home) / MYR - Malaysian Ringgit MYR 78K - MYR 98K
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