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Customer Service ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in Japan in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Service

Language preference :English

Displaying 871-20listings

Employer Teleperformance Malaysia Sdn. Bhd.

【カスタマーサポート（チャット・メールメイン）（旅行予約サイト）】マレーシアのリゾートで海外勤務に挑戦！

HOT
  • ★ Entry Level
Location

Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 98K Over

Japanese Level Native Level
Job Description

★リゾート地でのお仕事を希望する日本語ネイティブスタッフの方大歓迎！
★初めての海外勤務も人事スタッフがフォロー！
★リロケーションサポート充実！

【業務内容】
お客様の対応は基本チャット・メールのみ！
（日本国内含めた世界のホテルまたは航空会社にお電話で連絡をしていただくことはあります。）
大手旅行予約サイトのお客様対応をお任せします。旅行予約に関するお問い合わせに、電話 ...

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Employer Startek Malaysia

常夏マレーシアで海外勤務に挑戦！【フードデリバリー・バイリンガルサポート】

  • ★ Entry Level
Location

Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 78K - MYR 118K

Japanese Level Native Level
Job Description

フードデリバリーサービスのカスタマーサポート業務（英語対応あり）
- 語学を活かして働く！様々なキャリアパスも充実！
- ワーホリ経験・留学経験を活かして海外勤務！

お客様からのお問い合わせに日本語と英語を使用して、電話やメール、チャットでご対応いただくお仕事です。 2020年5月開始から現在までプロジェクトは拡大し続けており、今では約200名の日本人が同プロジェクトに在籍。
プロジェクト ...

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Employer Teleperformance Malaysia Sdn. Bhd.

【Quality Analyst（旅行予約サイト）】マレーシアのリゾートで海外勤務に挑戦！

  • ★ ★ Staff Level
Location

Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 178K

Japanese Level Native Level
Job Description

★リゾート地でのお仕事を希望する日本語ネイティブスタッフの方大歓迎！
★初めての海外勤務も人事スタッフがフォロー！
★リロケーションサポート充実！

【業務内容】
旅行予約サイトのカスタマーサポートとして働く新入社員の話し方やお客様の内容を聞いてフィードバックを行っていただく仕事です！
サポートエージェントの会話（電話、電子メール、チャットなど）のサブセットを確認したり、内 ...

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Employer Teleperformance Malaysia Sdn. Bhd.

Would you like to work in customer support (BtoB) related to SNS in the tropical country of Malaysia? *No experience necessary/new graduates welcome

  • ★ Entry Level
Location

Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 98K Over

Japanese Level Native Level
Job Description

The office is in Penang, Malaysia, a popular resort area!

Customer support work for a major SNS service that everyone knows well

[Customer Success Specialist]
You will mainly be handling inquiries from customers who use SNS platforms, such as posting and advertising on a certain major SNS.

Support is provided by phone, email, and chat! (Mainly chat)

Since most users live in Japan, support is provided in Japanese.

--★After joining the company?

We provide about one month of OJT training to learn the overview of the service, basic opera ...

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Recruiter (Company is not publicly visible)

[Working in a resort area in Vietnam] Customer support representative (including tour planning, etc.)

NEW
  • ★ ★ Staff Level
Recruiter ICONIC Co., Ltd.
Location

Asia Viet Nam Da Nang, thanh pho

Salary

USD - US Dollar USD 20K - USD 25K

Japanese Level Native Level
Job Description

Location: Da Nang, Vietnam
We are hiring due to the increasing number of cases after the COVID-19 pandemic.

(1) Planning and arranging tours
(2) Support accompanying tours
(3) Counter duties
(4) Other
Interactions with hotels and restaurants
└When a new facility opens, you will visit and inquire about the facilities.
Teaching Vietnamese staff Japanese
└You will be teaching new staff the Japanese language that is important in the travel industry. ...

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Recruiter (Company is not publicly visible)

Customer Service - Taiwanese Speakers

NEW
  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Selangor / Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 58K
（Monthly Salary Range： JPY - Japanese Yen JPY 4833 *Divided into12 month ）

Japanese Level None
Chinese Level Business Conversation Level
Job Description

- Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
- Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
- Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and professio ...

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Recruiter (Company is not publicly visible)

Customer Service - Mandarin Speakers

NEW
  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur / Asia Malaysia Pulau Pinang

Salary

MYR - Malaysian Ringgit MYR 58K - MYR 78K
（Monthly Salary Range： JPY - Japanese Yen JPY 4833 - JPY 6500 *Divided into12 month ）

Japanese Level None
Chinese Level Business Conversation Level
Job Description

- Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
- Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
- Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and professio ...

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Recruiter (Company is not publicly visible)

【未経験歓迎｜～20時まで】大手外資系民泊サイトのカスタマーサポート ※給与最大32万円 (6月レートにて換算）

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

Depends on experience

Japanese Level Native Level
Job Description

お客様への旅行に関するサポートや、宿泊施設（ホスト）の方からのお問い合わせに日本語で対応して頂くお仕事です。
「メール、電話、チャット対応」

・お客様が快適に旅行できるよう、フレンドリーで効率的なサービスを提供します。
・クレーム対応の最初の窓口として、緊急事態を含む電話にプロフェッショナルに対応します。
・問題を適切に特定し、必要に応じてエスカレートします。
・お客様に ...

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Recruiter (Company is not publicly visible)

【急募！バンコク勤務】チームリーダー、有名動画サイトのカスタマサービス（チャット・メール・電話）

  • ★ ★ ★ Senior Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Thailand Bangkok

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Native Level
Job Description

世界大手動画サイト提供会社の顧客対応業務。
チームリーダーポジションです。

チームリーダーとして目標を設定し、戦略の実行、進捗状況の測定、結果の共有について直属の部下と協力する。

管理していただくチームの業務内容
・チャット、メール、電話にて広告などの掲載、
投稿に関してのサポート、アドバイス業務
・顧客からのフィードバックをもとにレポート作成業務
・その他付随業務
...

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Recruiter (Company is not publicly visible)

【８月入社/ペナン/受電なし】SNS広告のカスタマサポート | 約３３万円 | 入社半年後、在宅勤務可能

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Pulau Pinang

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Native Level
Job Description

世界大手ソーシャルメディアサービス提供会社で、お客様からの問い合わせに対応していただくお仕事になります。（メール、チャット対応メイン）

ーお客様の問い合わせ対応
ー関連するデータを収集、分析し
ーサイト全体の改善
ー業務に付随するレポーティング業務 ...

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Recruiter (Company is not publicly visible)

Social Media Specialist - Japanese/Korean Speaking

NEW
  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 11.5K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

The Client Service Associate is to help support advertisers worldwide through chat, email,
and callbacks.
DUTIES AND RESPONSIBILITIES:
• Understand customer enquiries and respond via applicable channels: email, chat, and call backs
• Understand customer enquiries and ensure they are answered or routed through the
appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as
required
• Perform all procedures accurately, including following documented call flows, work
processes ...

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Recruiter (Company is not publicly visible)

Customer Service Representative - Airlines

NEW
  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 11.5K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

DUTIES AND RESPONSIBILITIES:
Primary Job Functions:
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep the customer’s privacy and protect customer information
• Meet personal/team qualitative and quantitative targets
• Handle simple to difficult inquiries in a given span of time
• Manage different types of caller ...

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Recruiter (Company is not publicly visible)

Customer Service - Japanese Speakers

NEW
  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur / Asia Malaysia Pulau Pinang

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 11.5K *Divided into12 month ）

Japanese Level Native Level
Job Description

- Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
- Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
- Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and professio ...

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Recruiter (Company is not publicly visible)

Customer Service - Aviation

NEW
  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K

Japanese Level Native Level
Job Description

- Answer incoming calls including email and chat in a timely manner
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep the customer’s privacy and protect customer information
- Meet personal/team qualitative and quantitative targets
- Handle simple to difficult inquiries in a given span of time
- Manage different types of callers in a given span of time
- Achieve the given metrics in accordance to ...

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Recruiter (Company is not publicly visible)

Customer Service - Japan Market

NEW
  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K

Japanese Level Native Level
Job Description

- Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
- Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
- Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and professio ...

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Recruiter (Company is not publicly visible)

【夜勤なし/駅から徒歩圏内の好立地】クラウド系サービスのテクニカルサポート | KL市内駅近好立地 | 日常会話レベルの英語力・未経験OK | 食事提供あり

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Native Level
Job Description

大手クラウドサービスのテクニカルサポート（BtoC）です。

使用：電話、メール、チャット


【主なお仕事内容】

・使用方法の問い合わせなどに対応する
・トラブルシューティング
・プロダクトやブランドの知識を理解、アップデートする
・チームミーティングへの参加 ...

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Recruiter (Company is not publicly visible)

【オフィスアワー】クラウド系の ITカスタマーサポート | KL市内好立地 | 未経験応募可能

  • ★ Entry Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

Depends on experience

Japanese Level Native Level
Job Description

大手クラウドサービスの ITカスタマーサポートです。
電話、メール、チャットで問い合わせ対応

【主なお仕事内容】

・使用方法の問い合わせなどに対応する
・トラブルシューティング
・プロダクトやブランドの知識を理解、アップデートする
・チームミーティングへの参加 ...

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Recruiter (Company is not publicly visible)

Customer Success Specialist

  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Pulau Pinang

Salary

MYR - Malaysian Ringgit MYR 78K - MYR 118K

Japanese Level Native Level
Job Description

Overview of CSS Role:
• CSS represents the brand, the culture, and the values of the client
• Your attitude and how you behave will determine how our client is perceived by its customers
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times
• Customer concerns must be handled positively and professionally
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers

Responsibilities and Accountabilities:
• Support customers ...

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Recruiter (Company is not publicly visible)

Customer Service Advisor - Voice Support

  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Pulau Pinang

Salary

MYR - Malaysian Ringgit MYR 78K - MYR 118K

Japanese Level Native Level
Job Description

Overview of CSS Role:
• CSS represents the brand, the culture, and the values of the client
• Your attitude and how you behave will determine how our client is perceived by its customers
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times
• Customer concerns must be handled positively and professionally
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers

Responsibilities and Accountabilities:
• Support customers ...

Like View Full Listing
Recruiter (Company is not publicly visible)

Customer Success Specialist

  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Pulau Pinang

Salary

MYR - Malaysian Ringgit MYR 78K - MYR 118K

Japanese Level Native Level
Job Description

Overview of CSS Role:
• CSS represents the brand, the culture, and the values of the client
• Your attitude and how you behave will determine how our client is perceived by its customers
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times
• Customer concerns must be handled positively and professionally
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers

Responsibilities and Accountabilities:
• Support customers ...

Like View Full Listing
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