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Customer Service ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!

Current Search Conditions

Job type : Customer Service

Desired work location : Asia-Japan

Language preference :English

Displaying 1891-20listings

Employer Amazon Japan G.K.

☆業界/業種未経験可能【カスタマーサポートスペシャリスト(アカウント健全性スペシャリスト)】★週2リモート可能/国際色豊かな環境

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Meguro

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(日本語・英語)を募集します。

【仕事概要】
■コールセンターの業務環境で、出品者様からの問い合わせに対し電話やメールで明確かつ迅速にコミュニケーションを行う。
■調査部から依頼を受け、出品者様のアカウントの状況を事前に確認し電話またはメールにて出品者様に連絡する。出品者様から ...

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Employer ALACOM CO.,LTD.

Entry check at foreign data center

HOT
  • ★ ★ Staff Level
Location

Asia Japan Chiba Others

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 333.333K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪

② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...

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Employer Ten Group Japan Co., Ltd.

グローバル企業【旅行予約＆検索担当コンシェルジュ】

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Shibuya

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Native Level
Job Description

世界に20拠点を構えるグローバル企業「TEN」で、あなたらしくご活躍してみませんか？

TENは富裕層向けのコンシェルジュサービスを展開している会社です。日本法人ではクレジットカード会社の会員様や高級車のオーナー様に向けてサービスを提供しています。

グローバル企業の一員として、お客様のニーズにお応えするという「おもてなし」の精神をもってサービスに携わりたい方を募集しております。

【 ...

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Employer TMJ, Inc.

[Minato Mirai/Bilingual Human Resources] Medical Equipment Support Operations Lead Supervisor

NEW
  • ★ ★ ★ Senior Level
Location

Asia Japan Kanagawa

Salary

JPY - Japanese Yen JPY 4500K Over

Japanese Level Native Level
Job Description

医療機器のテクニカルサポート、カスタマーサポートでの業務でのリードスーパーバイザー業務をご担当頂きます。

窓口の責任者としてスタッフ・SVをリーディングしていただきますのでチームマネジメント力が活かせるのはもちろん、クライアント対応も行っていただくので折衝力も身に付くポジションです。外資系クライアント様の業務のため、英語力も活かしていただけます。

＜センターの業務内容＞
...

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Employer 株式会社 Spider Labs

「代理店での広告運用経験が活かせる！」カスタマーサクセス

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 5000K Over

Japanese Level Native Level
Job Description

SpiderAFを利用している顧客と緊密に連携し、課題を見つけ出し解決することで、自社の提供するサービスの品質を向上させると共に、最終的な顧客満足度を向上させるための重要な業務です。また今後、アドフラウド対策について顧客が抱える様々な問題を解決するため、より迅速に、かつ踏み込んだ対応ができるようなCS組織の基盤・仕組みづくりもご担当いただきます。通常のCS業務だけではなく、CS組織の業務プ ...

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Employer Travelex Japan KK

【国際空港や街中の店舗で語学力、接客経験が活かせる】外貨両替窓口スタッフ　★キャリアアップの機会が豊富★ワークライフバランスが良い

  • ★ Entry Level
Location

Asia Japan Tokyo Shinjuku / Asia Japan Osaka Others / Asia Japan Tokyo Taito

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 333.333K *Divided into12 month ）

Japanese Level Native Level
Job Description

空港や駅、ショッピングセンターで、お客様の旅のパートナーとしてご活躍いただく、外貨両替窓口スタッフを募集しています。海外とのつながりを感じる職場で、あなたの語学力や接客の経験を活かしませんか？

★ポイント★
★【仕事】世界中の方と関われる！旅のアドバイスをしながら外貨・プリペイドカードのご提案をします。日本で一番最初と最後に利用される方が多い所でお客様をおもてなしします ...

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Employer Mouser Japan G.K.

[Customer Service Assistant] No experience required! A global company with offices in 27 countries around the world

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 4000K - JPY 6000K

Japanese Level Native Level
Job Description

[Business description]

Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.

【Job Description】

① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...

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Employer Amazon Japan G.K.

★中国語生かせます★【カスタマーサポートスペシャリスト(アカウント健全性スペシャリスト)】★週２リモート可能★業界/業種未経験可能

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Meguro

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level Business Conversation Level
Job Description

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(中国語・日本語・英語)を募集します。

【仕事概要】
■コールセンターの業務環境で、出品者様からの問い合わせに対し電話やメールで明確かつ迅速にコミュニケーションを行う。
■調査部から依頼を受け、出品者様のアカウントの状況を事前に確認し電話またはメールにて出品者様に連絡する。出品 ...

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Employer ZenGroup INC

Arabic Language Customer Support

  • ★ Entry Level
Location

Asia Japan Osaka

Salary

JPY - Japanese Yen JPY 3000K Over

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

・Responding to customer inquiries
・Coordinating with various teams to answer customer questions and solve customer problems
・Supervising part-time operators
・Other related tasks（Translation, etc.）

※International Workplace! ...

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Recruiter (Company is not publicly visible)

Remote Customer Support Specialist at Fintech!

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Native Level
Job Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for work flow improvement.


Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support ...

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Recruiter (Company is not publicly visible)

Customer Success Manager - Escalation

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4500K - JPY 6000K

Japanese Level Native Level
Job Description

You will ensure top-tier support for members who express dissatisfaction or give a detractor score in our NPS survey. You will oversee complaint management, guiding senior team members, Team Managers, and related roles through quality assurance, coaching, and training programs. Your success will be measured by reducing personal escalations, minimizing refunds and gestures, and increasing member retention post-resolution.


Description

* Actively and openly receive new complaints allocated by Managers, VoC team / Feedback Inbox, and manage these thr ...

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Recruiter (Company is not publicly visible)

[Customer Success] Sales for our in-house developed core system for mail order sales/New graduates welcome! Training provided after joining the company

NEW
  • ★ ★ Staff Level
Recruiter UNLOCK DESIGN Inc.
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3000K - JPY 5000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

You will be responsible for responding to inquiries about defects and proposing new services to clients who use our product "Tsuhan Ace".

[Specific duties]

- Operational guidance for customers when introducing Tsuhan Ace

- Responding to inquiries from existing customers about operation methods and defects

- Proposal/quote/document creation in response to requests from existing customers

- Deepening relationships with existing customers

- Proposing new services to customers who have used our products in the past

Initiatives to increas ...

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Employer EDURE LCA Co., Ltd.

お休みが取りやすいです！【インターナショナルスクールの事務】グローバルな環境で働けます / 未経験歓迎 / 資格手当 / 家族手当 / 出産・育児支援制度あり

  • ★ ★ Staff Level
Location

Asia Japan Kanagawa Others

Salary

JPY - Japanese Yen Under JPY 3000K
（Monthly Salary Range： JPY - Japanese Yen Under JPY 250K *Divided into12 month ）

Japanese Level Native Level
Job Description

～魅力ポイント～
★半分が外国人のグローバルな環境
★出産・育児支援制度
★残業がほぼゼロ

【業務内容】
・営業・企画営業／一般事務・営業事務 PC入力業務
・児童募集にまつわる事務作業等
・学校説明会の企画・運営補助
・広報ツール（パンフレットなどの制作物）のディレクション
・HPの更新（SNSの更新）
・来校者対応（学校案内の補助）
・外部説明会への出展、ご案内
・資料請求対応
・電 ...

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Recruiter (Company is not publicly visible)

Loss Service Adjuster at Global Insurance Company

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 9000K

Japanese Level Native Level
Job Description

The Adjuster will be responsible for the Claims Service Center in the Automobile or Property department.


Description

The Adjuster will be responsible for the Claims Service Center in the Automobile or Property department, and will have the following main responsibilities:

* Improve customer service by promoting high quality case processing to handle claims
* Respond appropriately to reports, communications, and inquiries from customers, agents, counterparties, and other related parties, as well as in cooperation with regional claims offices ...

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Staffing Agency (Company is not publicly visible)

Chinese and Korean interpretation

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level Business Conversation Level
Job Description

[Chinese/Korean Interpreter]
You will work in a call center.
You will use telephones and video equipment for work.
You will respond to inquiries in Chinese or Korean to transportation companies, stores, medical facilities, public institutions, etc.
-Interpretation for native staff working at overseas call centers
-Translation of emails
-Support in Japanese
*The main inbound work will be interpretation and translation.
*Depending on the situation, you may also be asked to perform outbound work. ...

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Staffing Agency (Company is not publicly visible)

Portuguese/Spanish interpreter

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

[Portuguese/Spanish Interpreter]
You will work in a call center.
You will use telephones and video equipment during your work.
You will respond to inquiries in Portuguese or Spanish to public transport, stores, medical facilities, public institutions, etc.
-Interpretation for native staff working at overseas call centers
-Translation of emails
-Support in Japanese
*The main focus will be on inbound work such as interpretation and translation.
*Depending on the situation, you may also be asked to perform outbound work. ...

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Recruiter (Company is not publicly visible)

Call Center Team Leader - up to 7M JPY

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 6000K - JPY 7000K

Japanese Level Native Level
Job Description

Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.


Description

* Create an inspiring team environment with an open communication culture

* Set clear team goals

* Delegate tasks and set deadlines

* Oversee day-to-day operation

* Monitor team performance and report on metrics

* Motivate team members

* Discover training needs and provide coaching

* Listen to team members' feedback and resolve any issues or conflicts

* Re ...

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Employer International SOS France

Operations Specialist

  • ★ Entry Level
Location

Asia Japan Tokyo

Salary

Depends on experience

Job Description

We are currently looking for an Operations Specialist to join our team in Tokyo.

This individual will be responsible for fulfilling all types of assistance for medical, security and logistical related requests originating through the Assistance Centre from clients and subscribers. They will also deliver high quality service, through effective case management, bringing swift and accurate resolution to situations presented, execute cases with high standard customer service and working collaboratively between operations, medical and security specialists. ...

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Employer Hotelbeds Japan K.K.

[Call Center] inexperienced welcome /work from anywhere/ Work life balane

  • ★ ★ Staff Level
Location

Asia Japan Tokyo / Asia Japan Osaka

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

■ Main tasks
1. Providing high-quality services to clients
2. Actively, politely, and empathetically respond to inquiries from clients by telephone, email, and online from the customer's point of view.
3. Resolve client requests, problems and complaints promptly and accurately in accordance with established policies, guidelines and conditions
4. Maintain good relationships with customers and within the company, achieve high customer satisfaction, and maintain customer loyalty
5. Suggestions and actions for matters that should be improved in daily ...

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Recruiter (Company is not publicly visible)

[Korean] No experience necessary! / Interpretation/translation operator work / Interpretation/translation experience welcome / Shibaura Wharf

NEW
  • ★ Entry Level
Recruiter Fellowship co.,ltd.
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 2000K - JPY 3000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

No experience necessary!
Operator work at a multilingual contact center.

・Interpreting conversations between Japanese and foreigners

・Interpreting for native staff working at overseas call centers

・Email translation, etc.

Support in Japanese
Mainly interpretation of inquiries to transportation, stores, medical facilities, public institutions, etc. using telephones and video equipment, email translation, etc.
Mainly inbound work such as interpretation and translation, but outbound work (※) may also be performed depending on the situ ...

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