Are you passionate about helping people? Are you inspired by meeting new people who are doing interesting things? Do you have hands-on experience building furniture or troubleshooting technical devices or are you excited to learn how? If so, read on!
CIC is looking for a full-time, early career Community Associate to join our team. This is a great opportunity for a natural ‘can-do’ individual with at least one year of professional work experience who enjoys working in a fast-paced environment.
[YOUR DAY TO DAY WORK]
You will join a Community ...
・Responsible for delivering BAU, the day-to-day tasks and ensure customer’s downtime is minimum.
・Providing technical support to desktop/laptop PCs, printers, monitors, server/network. equipment, and other customer IT infrastructure with incident management excellence.
・Fulfilling IT support service needs, achieving goals and expected deliverables in accordance to the customer policies, procedures, and processes.
・Identifying opportunity for improvement, resolving issues, removing conflicts and critical path making sure SLA results are stabl ...