カスタマーサービス の 外資系・グローバル企業の転職・求人一覧

The engagement associate will provide a high level of quality customer service by establishing and maintaining excellent client relations, acting as the face of the company's great services.


Description

The engagement associate will provide a high level of quality customer service by establishing and maintaining excellent client relations, acting as the face of the company's great services. Among the main responsibilities:

* Maintain a high level of customer service at the front counter by anticipating and responding to guests and potential ...

Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.


Description

* Create an inspiring team environment with an open communication culture

* Set clear team goals

* Delegate tasks and set deadlines

* Oversee day-to-day operation

* Monitor team performance and report on metrics

* Motivate team members

* Discover training needs and provide coaching

* Listen to team members' feedback and resolve any issues or conflicts

* Re ...

As the Operations Manager, you will play a pivotal role in ensuring operational excellence and seamless service delivery for our corporate clients. You will be responsible for leading a high-performing team and acting as the subject matter expert


Description

Job Title: Operations Manager - Corporate Travel

Salary: Up to 9 million JPY

Work Arrangement: Hybrid

Location: [Specify if any specific location, otherwise mention hybrid work]

About Us: [Company Name] is a leading corporate travel management company dedicated to delivering excep ...

As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all in ...

The Customer Support Specialist will be involved in escalating issues that require processing inquiries and replying to e-mails that the Customer Support Center department has difficulty answering. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for improvement, when problems are found in customer service.


Description

The Customer Support Specialist will be involved in escalating issues that require processin ...

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, investment knowledge, and a strong dedication to the clients to help maximize their returns on investments.


Description

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, invest ...

The engagement associate will provide a high level of quality customer service by establishing and maintaining excellent client relations, acting as the face of the company's great services.


Description

The engagement associate will provide a high level of quality customer service by establishing and maintaining excellent client relations, acting as the face of the company's great services. Among the main responsibilities:

* Maintain a high level of customer service at the front counter by anticipating and responding to guests and potential ...

You will provide onsite Confidential Waste Disposal Services based on clients requirements, communicating with clients to address any concerns, reassure them regarding security measures being adopted and compliance with regulations, and overall updates on schedule.


Description

You will provide onsite Confidential Waste Disposal Services according to the requirements of the clients, including the coordination and execution of disposal of onfidential information and sensitive documents and materials directly at the clients location, in order to com ...

モバイルバッテリーの事業から始め、現在はイヤホンやスピーカーなどのオーディオ機器の分野で急成長中の企業です。イノベーティブな職場環境でSVとしてチームを管理し、フィードバックを元に企業の成長に直結できる非常にやりがいのあるポジションです。


職務内容

* サポートの向上のための改善提案
* チームのKPI管理
* 顧客のフィードバックをビジネス部門へ共有
* お問い合わせのエスカレーショ ...

The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.


Description

The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.

Among the main responsibilities:

* KPI analysis and implementation of measures to improve support quality
* Communicate directly with internal depa ...

As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service.


Description

As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service. Among the main responsibilities:

* Sales support for the products sold to global customers - Commercial & Technical support including proposals, technical meetings, price approval, etc.
* Technical specifications and proposal discussion support of the products
* Projects Management: New Product management, Products Cos ...

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.


Description

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.

* Assisting customers through phone and emails regarding product requests, concerns, store hours, br ...

As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all in ...

採用されたスタッフへ新人研修としてビジネスに従事できる知識とスキルを身につけることを行います。
必要に応じてスタッフに合わせたコーチングとフィードバック セッションを提供し、品質を定期的に評価することで、最初の新人研修からチーム環境へのスムーズな移行ができるように、業務を遂行します。

研修実施（スキーム研修・システム研修含む）（50％）
• スキーム研修の実施
• システムトレ ...

世界に20拠点を構えるグローバル企業「TEN」で、あなたらしくご活躍してみませんか？

TENは富裕層向けのコンシェルジュサービスを展開している会社です。日本法人ではクレジットカード会社の会員様や高級車のオーナー様に向けてサービスを提供しています。

グローバル企業の一員として、お客様のニーズにお応えするという「おもてなし」の精神をもってサービスに携わりたい方を募集しております。

【 ...

ビジネス拡大につきカスタマーサポートスペシャリストを募集いたします。エントリーレベルの方も大歓迎です！
【職務内容】
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard

General requirement:

(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process

(2.) Improv ...

アルバイトの求人情報を提供する日系IT企業にてユーザーの声やデータ分析、各部署との連携を通じたオペレーション品質向上や顧客体験の根本的な課題解決を行っていただきます。ビジネス視点を持ってカスタマーサポートを分析し、事業成長に直結して関わることができる非常にやりがいのあるポジションです。


職務内容

* ユーザー向けFAQ,チャットボットの作成
* ユーザーの自己解決向上のためのプロジ ...

The Safety Specialist position entails fostering community engagement, crisis management, and implementing effective safety policies within a fully remote setting in Japan. The ideal candidate must have a minimum of 1 year of experience in cabin crew, contact center customer service, or hospitality, with native-level proficiency in Japanese and business-level proficiency in English.


Description

*

Community Engagement: Establish and maintain strong relationships with community members, team members, and key stakeholders to understand and ramp ...

We are seeking a dynamic and experienced individual to join our team as an Order Management Leader for Luxury Retail. In this role, you will be pivotal in maintaining the precision and integrity of our aftersales administration processes, overseeing a team of two administrators, and demonstrating exceptional organizational abilities to prioritize tasks and manage deadlines effectively.


Description

Repair Reception:

* Enter, oversee, and track aftersales transactions within the system.
* Collaborate closely with the Parts Team and Technical ...

【コミュニケーション能力に自信のある方、大歓迎】☆未経験の方は先輩社員がフォローします！自分の経験、スキルをさらに磨き活躍したい方からの応募も歓迎します！達成感のある仕事をしたい方にピッタリです♪

＜マーケットリサーチスタッフ＞
プロジェクト（プラントの新設や増設、更新、改造、メンテナンス工事
など）情報に関する聞き取り調査や社内データベースへの入力をお願いします。

主 ...