You will manage his schedule and meeting, as well as supporting business trips and visits. Preparing business documents (presentation, meeting reports etc.) as well as doing the liaison with APAC region and HQ.
* Provide secretarial and administrative support to the CEO (including answering phones, arranging couriers, planning and scheduling meetings/managing diaries and arranging meeting, drafting reports, organizing events) .
* Liaison with APAC and headquarter
* Carrying any other special projects required.
Improvement of quality to develop Customer satisfaction through providing high efficiency of service.
* Be in contact with the headquarters in Switzerland (products, spare parts, repairs,...)
* Receive inbound calls from customers concerning replacements, questions, ...
* Manage Data for customers
* Controlling of the lead time
* Goods receiving and shipping
* Products inspection
* You studied fashion or have experience as Customer service / client service in a fashion brand
* You have a native level of Jap ...
As Customer service, you will be responsible for all inquiries coming from customers and internal sales.
* You will receive inquiries regarding the repair of the jewellery products by phone or email
* Data input after the inquiries
* Request support from related departments
* Complaint handling
* Other duties when requested
* You have Customer service experience
* You can adapt to new environments
* You have a high willingness to acquire new knowledge
* You have a native level of Japanese and can send ema ...
The Retail and wholesale staff will support the sales director with liaison with stores and deparmtent stores, as well as with HQ and warehouse, will be involve in business development and launch of new categories. Exciting oportunities to be patrt of a fast growing business.
* Liaison with stores, wholesale, other departments and HQ
* Coordinate events and any other special projects required
* support Sales director with business development
* Provide administrative support including ( drafting documentation, invoices, expenses ...
The role requires both working at a strategic level and creating bold and imaginative plans for revenue growth, maintain and enhance the public image of the brand.
Key responsibilities include but are not limited to:
* Provide strategic media plan - needed to ensure the maximum brand appearance on media in terms of both quality and quantity
* Media planning and buying (Advertising & Tie-up)
* Ad agency management
* Conduct marketing initiatives in an effective way in Japan
* Press & Retail event planning and operation
Develop customer satisfaction through providing high quality of services based on the individual qualified skills.
* Handle customers who come to our boutique for repair when necessary.
* Handle technical complaints from our customers over the phone when necessary.
* Complete Services (Mechanical, Quartz, Automatic, Chronograph and movement with Complication) and improve the level of quality as a team.
* Handle maintenance services/diagnosis/polishing (when necessary).
* Maintain Productivity Goals defined by Management.
* M ...
A top European sports brand is looking for an Accounting Manager to help lead their growing business in Asia. This job will allow you to utilize your finance skills and love for sports to take on new and innovative projects. You will be creating reports and be working closely with the financial manager.
* Prepare monthly, quarterly, and yearly closings
* Participate in internal and external audit and tax review
* Ensure the accuracy of information and report to the finance manager