After-sales services are becoming even more important for world leading manufacturers and our solutions help companies deliver exceptional after-market services.
We are currently looking for ambitious individuals who would like to join our Japan Customer Success team and take on new challenges as Customer Services Leader and Service manager for the Japanese Customer Service Organization. The job also includes being able to solve technical cases that are reported in to the support organization together with the support team. Knowledge about our produc ...
Emerge is a fast-growing business services enterprise firm headquartered in Rochester, NY / regionally headquartered in Tokyo. We are seeking highly motivated representatives who have strong customer service skills. Customer Success Representatives team lead interface with customers via outbound calls, or through email depending upon the customer requirements. This person is the responsible for overall performance of accounts assigned including daily assignments and allocation of workload in conjunction to monitoring team effectiveness.