As Japan’s Sr. Manager Global Technical Support, you will be responsible to lead a team of engineers providing technical support within our Japan regional customer installed base for Ciena products.
You will remove roadblocks and find innovative ways to deliver concrete solutions to deliver the next generation of technical support to Ciena customers. The ideal manager will develop an inclusive culture to lead, inspire and motivate a team of diverse technical skills and talents to enable learning for performance and growth.
This position will be the prime responsible for serving as a Sales Engineer for Ciena’s packet and packet-optical solutions. Several activities are implied, matching the various stages of an expected sales cycle, including:
Works within a cross-functional team in support of a business incubation plan for Ciena’s packet and packet-optical solutions in Japan:
- Advocates a “playbook” of packet and packet-optical applications and solutions that will be positioned across the Asia Pacific & Japan (APJ) region
- Liaises with ...
Customer and channel facing presales engineering representative focused on Japan Tier 1 Service Provider. Perform technical tasks, including assisting in written proposals, network design and engineering and quotes. Assist and develop channel partners to enable channel partner business. Must be able to communicate solutions to customers and work with internal Ciena organization.
- Assist the sales team with analysis and evaluation of customer’s technical requirements
- Perform network designs using Ciena’s network design and m ...
Learning Instructional Delivery of training content to customers, partners, and employees to drive adoption and usage of Ciena solutions. Combine a passion for teaching, with enthusiasm for technology, to drive learning and establish positive customer relationships.
Responsible for traditional classroom methods as well as deliver new ways of learning through a variety of media including Virtual and Online Instruction. To have a good understanding of Optical transport (DWDM) and their operations. Layer 2-3 knowledge would be an asset.
The individual will be the prime responsible for creating and execute a business development plan for growing Ciena’s IP/Ethernet Networking solutions business in Japan primarily to NTT Group, along with associated management and application software products.
In executing this function, this position will:
- Working with the NTT Group & Ciena Sales to establish a pipeline of IP/Ethernet opportunities, suitably qualified with baseline vs. opportunity/upside, probability, valuation, and risk metrics for the current fiscal year
- Establish and dr ...
Trustwave, a leader in cybersecurity solutions and managed security services, is seeking a Senior Sales Engineer to join Trustwave's Sales Engineering Team in Tokyo, Japan.The Senior SE in the global practice should be technology and solution advisors with pragmatic experience and can speak to the security landscape, architectural models and solutions credibly.
The Senior SE must possess the ability to discuss and present to C-level stakeholders.The Senior SE needs a depth of knowledge and experience in one or more of the following core domains: Se ...