Ahead Group is looking for a Senior Cisco Video & Voice Engineer, who will primarily focus on providing Video/Voice and unified communication solutions to meet client requirements.
The candidate should be highly technical and experienced in the voice and network field, working to optimize all areas of voice services and provide support for implementation, operations & clients on delivering projects in timely manner. The candidate should have mindset that drives consistent high-quality solutions
Ahead Consulting is seeking an experienced Call Center Deployment Manager to oversee the upgrading Cisco(CUCM) Systems, Genesys, IVR(Concentrix), P&W (Sweet, WFM) and Verint Voice recording technologies within Japan Call Centers.
Essential Job Functions:
Knowledge of Cisco (CUCM) based Call Centers, including day to day technical issue escalations, long term planning and solution design, renewal/upgrade project.
Knowledge of Call Center application and Genesys integration via CTI. i.e. CRM(+softphone), etc.
Knowledge of Verint Voice recording wi ...
Ahead Consulting is seeking Network Engineers to work on site with our clients in Tokyo, supporting large-scale enterprise environments with complex connectivity, hardware types, and multiple sites and business units.
The right candidates must be well experienced in a variety of hardware, have experience with large environments, and excellent attention to detail and communication skills.
【Essential Job Functions】
· Experience supporting large scale organizations, preferably Finance or Insurance related
· Advanced knowledge in Routing & Sw ...
As a bilingual network engineer, great chance for you to design, implement, maintain, and support a growing network infrastructure. You are going to work in a flat structure IT team and are encouraged to develop your technical skills about network products. At the same time, you will have chances to meet with the key clients and develop the business.
* Introduce/BD the network products of the company to the potential clients.
* Create descriptive materials for customers and respond to daily Q & A.