Supporting company growth initiatives (New Systems, Enhancements, Issue fixes) and deployment them across Japan, Asia, and Europe countries.
- Building stable systems for retail stores across the region
- Business requirement gathering / Functional design
- Perform testing to keep the quality of retail systems
- Smooth support turnover(post-go-live support) as a part of project deliverable
- Perform project management which manages time-line, people and budget
- Manage POS / other retail system change status and hi ...
* Be the main point of contact of the call center (phone / chat / email / after-sales).
* Be responsible for the customer satisfaction rate
* Use data to analyze and verify the quality
* Manage Personnel, costs according to financial plan
* 2-3 years people management experience
* 5 years Call center experience
* You have Luxury experience
* You have system implementation experience
Our client is a luxury company with a strong track record of success. They are seeking for a senior Java developer engineer who can engage in the whole development process of their internal projects.
The successful candidate will be work in a cross culture team and be involved in coding and code reviews implement effective unit tests and testable code in general Research and implement technical solutions independently
- 3+ years of experience in software development.
- Proficiency in one or more general-purpose progra ...