Principal Job Responsibilities:
・Define CRM strategy aligning with marketing strategy and responsible for its implementation
・Make sure the customer DB is correctly maintained and enriched by CRM activities
・Responsible for every CRM operations including vendor management/campaign management
・Leverage marketing automation tool for maximum business result including sending email， LINE message
・Analyze customer data and make clear report with customer/business insight and share them with management members
・Collaborate with other depart ...