1. Collaborating with various stakeholders to determine software requirements.
2. Evaluating, identifying, and developing software solutions
3. Support Requirement definition and based on requirements create Software Development Design Documents (External Design, Internal Design, Verification & Validation cases design) in Japanese.
4. Provide technical leadership for all Java environment areas including code reviews, build automation, source control, and configuration management
5. Provide technical leadership for software development methodology, in ...
ビジネス拡大につきカスタマーサポートスペシャリストを募集いたします。エントリーレベルの方も大歓迎です！
【職務内容】
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
General requirement:
(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
職務内容
The IT Helpdesk Technician – Level II/III is responsible for desktop, laptop, audio visual and other user device support including, but not limited to, break/fix, configuration issues, troubleshooting, software installations, hardware repair of both Microsoft Windows and Apple OS X machines. This position will be the on-site resource for working on issues escalated by Lev ...
業務拡大につきAssociate Production engineer を募集します！
Job Summary
As part of a global engineering team, provide white-glove break/fix response, fulfill requests, maintain ticket SLAs, write knowledge base articles, and maintain edit stations, booth systems
and other studio equipment in a mixed Macintosh / Windows-based environment
Responsibilities
・Deliver white-glove service to instructors and editors, both on-site and remote.
・Custom-configure booth Macs, PCs and other equipment to meet course requirements.
・Manage tem ...
