・Asset /Stock Management /Procurement
・Asset provisioning and Tracking like Computer Assets/Mobile/Virtual Desktop/Workstations
Customer Relationship Management
・SLA/OLA Management for all Asset Management Deliverables and its reporting
・Regular reviews with Customer and internal teams/vendors as applicable
・Work with other members of the global management team in Desktop Support and Service Desk to enhance the d ...
The Workplace function is responsible for managing and supporting the workplace environment (hardware, software, IT processes) ensuring our customers receive a positive experience. The Field Engineer role is a key role within the Workplace function. The Field Engineer is responsible for interacting with customers to deliver effective services and support and to address incidents and/or problems reported by the customer. In respect of incidents and IT service requests the Fiel ...