As Emerge's global ITMS team member you will work for a Major financial services company as a Call Manager - IT Helpdesk staff.
Work within a team to provide first line support via phone to Front & Back Office staff.
Primarily to provide first line support for all PC issues, within a standardized operating environment (Windows 10)
Identification of issues and escalation to the appropriate second or third line IT teams both locally and globally following identification and initial troubleshooting
Flexibility to work on a shift basis to provid ...
- Facilitate PCSAT, Pulse and ACSAT surveys in coordination with Account and Customer Advocacy Group
- Facilitate survey action planning, ensure actions are communicated to customer and tracked to closure
- Improve Transaction Customer Satisfaction (TCSAT) and Deploy Ticket Audit processes
- Identify Early warning Alerts proactively and track it to closure
- Facilit ...
外資系大手ITサービスにてSAP バイリンガル プロセスデザイン アーキテクト (ロジスティックス)/ Process Design Architect (Logistics)を募集しております。多摩地域での就業となります。
- Plays a key role in reviewing target operating model and baselining
- Conducts process decomposition workshops along with S4HANA architects
- Provides guidance on process efficiencies that have to be gained across value streams
- Provides inputs to S4HANA architects and the OCM team for change management
外資系大手ITサービスにてSAP S/4 HANA ソリューションアーキテクトを募集しております。多摩地域での就業となります。
SAP S/4HANA Solution Architect is responsible for creating and delivering a cohesive solution across multiple modules of SAP and connect non-SAP application. The candidate must have deep expertise in at-least one SAP modules and working knowledge in multiple SAP modules like FI, MM/WM, SD, PP etc. The candidate must know SAP S/4HANA Activate Methodology. The candidate will troubleshoot and reco ...
- New Lead Qualification: Identify and understand the prospect's business needs and basic systems engineering needs through telephone discussions and written correspondence
- Supporting marketing campaigns to generate new leads and invitation process to events and webinars
- Att ...