マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.の求人情報一覧

We're seeking a Senior Operations Manager for our international BPO company to oversee call center operations, drive business development, and manage KPIs, costs, and budgeting. This role requires native-level Japanese and fluent English skills, with responsibilities including stakeholder management and strategic planning.


Description

* Oversee and manage various operational aspects of the call center, handling multiple accounts.
* Drive business development initiatives to expand client base and service offerings.
* Develop, monitor, and impr ...

As a Quality Assurance Analyst, you'll audit labeling processes, ensure accuracy, and support team improvements. This role requires bilingual skills and collaboration with global teams while reviewing sensitive content.


Description

* Conduct daily audits to ensure accuracy and compliance
* Identify errors and trends, providing constructive feedback for improvement
* Collaborate with BPO teams and trainers to enhance quality standards
* Assist in onboarding new hires, helping them meet performance goals
* Address quality-related inquiries ...

The Customer Service Director will lead and enhance BPO vendor management while implementing service quality strategies to deliver outstanding support for customers, sellers, and creators. This role includes overseeing a high-performing team, monitoring performance metrics, and working closely with cross-functional teams to improve operational efficiency and drive business success.


Description

* Team Leadership: Recruit, develop, and manage a team of customer service professionals, including operations managers, vendor relationship leads, and kno ...

The Global Supply Planning Leader is a strategic role responsible for overseeing the supply planning process across the organization. The ideal candidate will need to balance supply and demand, optimize inventory, and ensure on-time delivery to meet business goals.


Description

* Lead the global supply planning processes to balance supply and demand
* Develop and implement strategies for inventory optimization
* Collaborate with cross-functional teams to ensure on-time delivery and customer satisfaction
* Drive continuous improvement initiat ...

This position is for a Call Center Support role in the insurance industry, based in Tokyo. You will support call center staff in creating and updating manuals, talk scripts, FAQ tools, and KPI analysis to ensure smooth customer service.


Description

* Create and update call center manuals, scripts, etc. at the start of new campaign calls and new product launches
* Gather and analyze KPI and customer feedback
* Provide exceptional customer service over the phone.
* Maintain accurate records of customer interactions and transactions.
* Colla ...

大手BPO企業にてクライアントであるSNS企業での配信動画のチェック業務を行っていただきます。プラットフォームを利用するユーザーの安心・安全を確保していただく、非常にやりがいのあるポジションです。


Description

* 日英ライブ配信や投稿動画の監視
* 行動や音声のチェック


Profile

* ビジネスレベルの英語力
* 流暢な日本語
* Excelなどの基本的なPCスキル
* 動画への耐性力


Job Offer

* 勤務時 ...

Drive innovation in network infrastructure for a leading e-commerce company. We are looking for a Network Engineer to optimize and secure network operations, ensuring seamless connectivity for a fast-paced digital business.


Description

* Implement and validate network solutions in traditional and cloud environments.
* Conduct capacity management and research new network solutions.
* Coordinate the deployment of network design changes with the operations team.
* Provide mentoring and training on new design solutions and implementation guidel ...

* As a Junior Sales, you will conduct comprehensive project-based searches, manage data entry tasks, and collaborate with internal employees and external clients to provide valuable insights and support for career-related initiatives.


Description

* Conduct detailed project-based searches within the firm's database and external sources to gather relevant information and insights.
* Collaborate with internal consultants and external clients to understand their business-related needs and provide tailored recommendations and support.


Profile
...

海外からのすりみ原料の受発注や顧客対応をメインに、海外のセールス来日の際のサポートやデータのレポート作成などを幅広く業務いただきます。


Description

* 受発注
* 顧客対応
* データ分析
* レポート作成
* 通訳翻訳

など


Profile

* 分析経験がおありの方
* 受発注経験がおありの方
* コールセンターや接客で顧客対応経験がおありの方
* 高い英語力


Job Offer

* 完全在宅
* フレキシビリテ ...

You will be responsible for one of the four categories (skincare, haircare, bodycare, fragrance) and be involved in general marketing activities, mainly focusing on skincare and haircare.


Description

* Development of key visuals and copy for promotions, creation of DM and other promotional materials.
* Planning, execution, and management of sales promotion plans.
* Formulating and executing medium-to-long-term product strategies based on the global headquarters' direction and Japan's marketing intentions.
* Analyzing market and sales trends ...

The role involves planning and executing marketing strategies in alignment with global objectives, managing the marketing budget, and collaborating with internal and external teams to drive brand visibility and performance. You will oversee the development of key marketing initiatives and lead a team to execute these plans effectively.


Description

* Develop and execute marketing strategies aligned with business and branding objectives.
* Manage marketing budgets, optimizing resource allocation for maximum ROI.
* Create and oversee weekly, mon ...

We're seeking a dedicated End User Support specialist to offer excellent customer service and resolve technical issues. The ideal candidate is comfortable working in a customer service department and possesses a strong customer service background.


Description

* Provide excellent customer service to end users.
* Resolve technical issues related to the company's products and services.
* Collaborate with the customer service team to enhance service delivery.
* Document and report customer feedback to the relevant teams.
* Contribute to team ...

電子書籍サービスにおける顧客育成施策の企画・実行・評価を担当し、エンゲージメント向上を目指します。

データを活用しながら、関係部署と連携し、最適なマーケティング施策を推進 します。


Description

* 事業の現状分析および課題の特定
* 顧客育成施策の企画立案・実行・評価
* コンテンツ企画・マーケティング・営業チームとの協業
* クーポン、独自通貨、ポイント施策の最適化
* データを活 ...

Join the team as a Network/Server Design and Operations Specialist. Utilize your expertise in server virtualization (VMware) and network troubleshooting to build and maintain our IT infrastructure, collaborating with international teams.


Description

* Manage and maintain server virtualization technology (VMware) to ensure stability and efficiency.
* Drive network configuration, monitoring, and troubleshooting for seamless operations.
* Collaborate with internal departments and external vendors as the primary contact for system development and ...

世界をリードするライフスタイルブランドでのHR Operations アシスタントマネージャーポジションです。従業員の労務管理からベンダーマネジメント全般をご担当いただきます。


職務内容

* 労務管理
* ベンダーマネジメント
* データ・システムマネジメント
* 報酬・福利厚生ベンチマーキング
* その他プロジェクト業務


理想の人材

* 給与計算、社会保険、労務関連業務経験
* 労働法の基本的な理解
...

We are looking for a Technical Operations Manager to drive performance, optimize support strategies, and collaborate with international teams to ensure seamless operations.


Description

* Manage technical operations to ensure system performance, reliability, and efficiency.
* Develop and implement strategies to achieve business performance targets.
* Lead and support technical teams, fostering collaboration and problem-solving.
* Monitor and optimize technical performance, identifying areas for continuous improvement.
* Coordinate with glo ...

You will have the unique responsibility of managing inquiries from Japanese-English clients via email and phone calls, primarily within the B2B sector. While the majority of your interactions will be with Japanese-English clients, you'll also have the opportunity to engage with foreign clients. This makes proficiency in English communication an essential requirement for this role.


Description

* Manage inquiries from Japanese-Englishclients via email, phone calls, and in-person meetings, ensuring exceptional service at every touchpoint.
* Build ...

We are looking for a Cloud Engineer to support and optimize cloud infrastructure, ensuring scalability and reliability for high-traffic online services.


Description

* Support and maintain cloud infrastructure, ensuring high availability and performance.
* Deploy, monitor, and troubleshoot cloud-based applications across large-scale environments.
* Work with teams to optimize cloud architecture and improve system efficiency.
* Collaborate with vendors and internal teams to enhance cloud operations.
* Ensure security best practices are impl ...

-Support SAP implementation projects on a global scale
-Work closely with the business stakeholders and vendor to ensure a successful delivery


Description

-Provide daily local support to users
-Participate in weekly, and monthly regional enhancements analysis, testing, and implementation.
-Work closely with the Business side to optimize communication and coordination between the company and vendor
-Take care of the project implementation and management within the regional team
-Coordinate with both overseas and local teams for incid ...

細胞培養関連製品（培地、プロセス液、バッファー、血清、カスタムサービス、マイクロキャリアなど）の販売を担当し、新規顧客の開拓および既存顧客との関係強化を行う。技術的な知識を活かし、営業プロセスのサポートや市場開拓を推進する。


Description

* 新規顧客開拓および既存顧客のフォロー
* 日本のコマーシャルチームと密に協力し、技術的な知見を活かした提案活動の実施
* 販売予測と営業計 ...