Customer Success Manager | マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.の求人詳細

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更新日 2020-02-14
掲載開始日 2020-02-14

Customer Success Manager

  • ★ エントリーレベル
この求人の
取扱い会社
人材紹介
マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.
企業名 会社名非公開
職種
マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.
営業 - IT・ソフト・通信業界営業
業種 その他IT関連
勤務地 アジア 日本 東京都

仕事内容 Our client is a publicly held, global technology company, that first invented webchat over 20 years ago. Now they pride on transforming how people communicate with brands through conversational commerce and AI software.


Description

* Consult to your clients: Identifying opportunities where business problems and strategic objectives can be met capabilities and successfully embed the LivePerson solution into customer operations
* Deliver best practice: continuously optimise operations for our clients, developing and sharing best practices and lessons learned, to deliver client outcomes.
* Drive value: Coordinate relevant performance review data at regular and agreed review points. Interpret that data to determine customer performance and support recommendations to increase the business benefits.
* Create strategic account plans: Collaborate with the Client Partner & Customer to establish a Strategic Account Plan consistent with the customer's needs.
* Manage relationships: Maintain key relationships within your accounts and convert these relationships and conversations into significant mutually beneficial outcomes.


Profile

* You want to be at the forefront of technology advancements and innovation
* You love data and use it to derive and support decisions
* You understand business and have a consultative approach to solving business problems
* You understand customer experience and have experience in digital
* You know the technology landscape of Enterprise organisations and how systems fit together to deliver business outcomes


Job Offer

* A competitive salary
* An international team with strong focus on transparency
* A collaborative high-energy environment


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Xiao Luo on +813 6627 6060
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Our client is a publicly held, global technology company, that first invented webchat over 20 years ago. Now they pride on transforming how people communicate with brands through conversational commerce and AI software.
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ビジネス会話(日本語能力試験2級又はN2)
年収 経験と能力に基づく   
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