【Global Insurance Company】Head of Employee Services AM14782e | スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.の求人詳細


キービジュアル キービジュアル
更新日 2020-02-21
掲載開始日 2020-02-14

【Global Insurance Company】Head of Employee Services AM14782e

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  • 転勤無し
スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.
企業名 会社名非公開
スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.
IT関連(インフラ系) - ネットワークエンジニア
IT関連(その他) - 社内システム担当
IT関連(その他) - IT ヘルプデスク
業種 生命保険・損害保険
勤務地 アジア 日本 東京都
アジア 日本
仕事内容 A global insurance company is seeking a new senior manager for the role of Head of Employee Services for Japan accountable for all customer・facing infrastructure teams.

This position is responsible the “first contact” points into IT and provides IT services across all Japan based businesses and the role is responsible for communicating, coordinating and working with Global infrastructure teams and relevant vendors to ensure all services are delivered according to defined standards, process and policy.

【Main Responsibilities】
‐ Responsible for management, and day to day operations of a team of 40+ engineers and IT Staff, including all desktop Field Services and Remote Support, Senior Executive Support, Desktop Engineering, Mobile device Messaging support, email messaging (Japan Exchange environment), Japan SharePoint, Japan Yammer and Box support, SCCM/software distribution, software packaging, Patching and functional reporting of Japan Service Desk as an internal service provider
Our client is the IT infrastructure service provider for the leading global insurance company. The company has provided financial services for about 100 years in more than 80 countries.
勤務時間 9:00 - 18:00(Mon - Fri)
応募条件 ‐ Extensive experience in large established enterprise environments
‐ Ability to manage and lead large teams of technical staff
‐ Proven Customer Service delivery skills
‐ Strong understanding of IT Service Delivery (ITIL)
‐ Infrastructure knowledge and working experience in large global infrastructure environments
‐ Understanding of IT security best practices and general compliance best practices

【Preferred Skills】
‐ Project Management experience
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ビジネス会話(日本語能力試験2級又はN2)
年収 日本・円 1200万円 〜 1600万円   
給与に関する説明 Social Insurance (Pension, Healthcare, Unemployment and Disability Insurance Contributions), Transportation Fee, Discount Club Membership, Training Opportunities, Test Pay Back Programs, etc.
休日 Saturday, Sunday, and National Holidays, New Year Holidays, Paid Holidays, Other Special Holidays
契約期間 Permanent




スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.




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【Global Insurance Company】Head of Employee Services AM14782e