IT Support Engineer - Leading IT Services Company | マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.の求人詳細

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更新日 2019-07-30
掲載開始日 2019-07-30

IT Support Engineer - Leading IT Services Company

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この求人の
取扱い会社
人材紹介
マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.
企業名 会社名非公開
職種
マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.
IT関連(その他) - IT ヘルプデスク
業種 その他IT関連
勤務地 アジア 日本 東京都

仕事内容 Our client is looking for a motivated, talented candidate to join the IT Support team. The successful candidate would join the well-established APAC IT team, to provide technical support for the Japan office.


Description

The successful candidate will report to IT Manager for the below tasks:

* Handle all-rounded IT helpdesk request including PC, Windows, MS Office and internal system (software);

* Manage and update the ticketing system, and to provide appropriate response to internal users;

* Escalate IT issue to L2/L3 IT support team in APAC;

* Maintain good communication with internal users and regional IT team and to issue IT report;

* Assist in onboarding process including account set-up and general IT training;

* Enforcement of IT policies (security, email, accounts, passwords, compliance, etc.).


Profile

* Fluency in spoken and written Japanese and high level of English;

* 2+ years of related experience in multinational company;

* Familiar with common office equipment and system including MS Office, Office 365, Windows 7/10 etc.;

* Ability to handle multiple tasks in a high demand environment;

* Excellent soft skills and user empathy.


Job Offer

* Fluency in spoken and written Japanese and high level of English;

* 2+ years of related experience in multinational company;

* Familiar with common office equipment and system including MS Office, Office 365, Windows 7/10 etc.;

* Ability to handle multiple tasks in a high demand environment;

* Excellent soft skills and user empathy.


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Chloe Wu on +81 3 6832 8653
企業について
(社風など)
Found in US, our client is one of the top-tier IT Companies providing a wide range of professional services. They have wide presence across 30+ countries including US, Canada, South America, Europe and APAC. To cope the fast-growing trend, the Tokyo office is hiring a high caliber candidate to join the APAC IT team for internal IT helpdesk support.
英語能力 日常会話(TOEIC 475-730)
日本語能力 日常会話
年収 経験と能力に基づく   
契約期間 3 Months
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