Voice support engineer | テックマヒンドラリミテッド/Tech Mahindra Limitedの求人詳細

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更新日 2020-01-03
掲載開始日 2020-01-03

Voice support engineer

  • ★★★ シニアレベル
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テックマヒンドラリミテッド/Tech Mahindra Limited

職種 IT関連(インフラ系) - ネットワークエンジニア
IT関連(インフラ系) - サーバー・マシン運用・保守
IT関連(インフラ系) - サーバー設計・構築
業種 ITコンサルティング
勤務地 アジア 日本 東京都

仕事内容 A senior engineer who is responsible for all lines of Voice operation and implementation, supporting the business and IT units in the Asia Pacific region.

Responsibilities:
Design, deploy, configure and operate Cisco IP Phone, Call manager, fax gateway along with related network devices in the Asia Pacific, ensuring compliance to BT’s client’s standards and guidelines.
Design, deploy, configure and operate BT ITS turret, Speakerbus, Verint voice recording, and Tiger CDR System in the Asia Pacific, ensuring compliance to BT’s client’s standards and guidelines.
Create technical/service design documentation during implementation
Partner with local in-country resources and/or vendors to deliver voice services
Manage and deliver voice projects/tasks within the proposed budget and timelines. This includes managing vendors
Delivery of moderately complex analytical and evaluative information for use by others (reports, engineering designs, user education manuals, etc…).
Provide consultations and operational support to business and IT units
応募条件 · 5+ years hands-on experience in network industry working on routers & switches, Cisco Call Manager, IP Phones, fax gateways.

· 5+ years experience in operating BT ITS turret, Speaker bus, voice recording, and CDR system

· 5+ years experience in design and deployment of global large enterprise Network/Telephony communications systems.

· A proven ability to design and support Network/Telephony Infrastructure.

· Proven project management experience running multiple independent projects

· CCNP/CCIE holder

· Fluent spoken and written English

· Japanese skill is a plus
英語能力 流暢 (TOEIC 865点以上)
日本語能力 最低限のコミュニケーション
年収 経験と能力に基づく   
給与に関する説明 Social Insurance
Commuting/Transportation Allowance
休日 Five-Day Workweek
Summer Holidays
Winter Holidays
Paid Holidays
契約期間 Full time
最寄り駅 Tokyo
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Voice support engineer

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