Desktop Engineer - Finance firm Tokyo (Contract start, possibly perm later) Fluent English/Daily conversation Japanese 5-5.5M | Emerge 360 Japan K.K./Emerge 360 Japan 株式会社の求人詳細

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キービジュアル キービジュアル
更新日 2019-09-17
掲載開始日 2019-09-09

Desktop Engineer - Finance firm Tokyo (Contract start, possibly perm later) Fluent English/Daily conversation Japanese 5-5.5M

  • ★★ スタッフレベル
この求人の
取扱い会社
人材紹介
Emerge 360 Japan K.K./Emerge 360 Japan 株式会社
企業名 会社名非公開
職種
Emerge 360 Japan K.K./Emerge 360 Japan 株式会社
IT関連(その他) - IT ヘルプデスク
IT関連(その他) - 社内システム担当
IT関連(その他) - その他
業種 ITコンサルティング
勤務地 アジア 日本 東京都 千代田区

仕事内容 New Opening working in the front office user support team at a major global financial institution.

PRINCIPAL DUTIES AND RESPONSIBILITES:
- Provide on-site technical support for desktop PCs – both software and hardware
- Physically set up computers and software system installation
- Perform basic hardware moves and changes
- Record and manage all incidents and requests in ticket-tracking system
- Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
- Proactively inform management of trends, significant problems and expected delays.
- Provide other IT-related support as required by the business
- Test applications as required by the business before rollout
企業について
(社風など)
Global Top 10 Infrastructure and enterprise cloud services company (IT vendor).
勤務時間 shift between 7:00~19:00
応募条件 - Experience in delivering Superior Customer Service experience preferably with the trading floor/banking support of investment banks including real-time market data support is an advantage
- Good Working knowledge and IT experience supporting Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
- Solid understanding of Intel based PC hardware/peripherals
- Strong verbal, written, listening communication experience

SKILLS
- Ability to make sound decisions following approved procedures in a fast paced environment
- Ability to effectively manage multiple tasks occurring simultaneously
- Ability to work independently with little supervision

Language Level:
English: Fluent Japanese: Daily Conversation
Working Shift Hours: 7:00 – 16:00, 8:30 – 17:30, 9:00 - 18:00, 10:00 – 19:00
英語能力 流暢 (TOEIC 865点以上)
日本語能力 日常会話
年収 日本・円 500万円 〜 550万円   
給与に関する説明 社会保険完備
交通費
休日 完全週休2日制(土・日・祝祭日)
有給休暇
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Desktop Engineer - Finance firm Tokyo (Contract start, possibly perm later) Fluent English/Daily conversation Japanese 5-5.5M

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