【F&B Implementation Consultant】 | 日本オラクル株式会社/ Oracle Corporation Japanの求人詳細

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キービジュアル キービジュアル
更新日 2020-03-31
掲載開始日 2020-03-31

【F&B Implementation Consultant】

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  • 上場企業
企業名
直接採用

日本オラクル株式会社/ Oracle Corporation Japan

職種
日本オラクル株式会社/ Oracle Corporation Japan
コンサルティング - ITシステムコンサルティング
ホテル/レジャー/外食系/旅行 - レストラン関連職
IT関連(オープン・WEB系) - 業務アプリケーションSE
業種 ソフトウェアベンダー
勤務地 アジア 日本 東京都 港区

仕事内容 【JOB SUMMARY】
An Implementation Consultant – Food & Beverage Systems is specifically responsible for the installation, education and project management for the Oracle Hospitality Food & Beverage solutions and its associated interfaces.

【DUTIES & RESPONSIBILITIES】
・Install and configure the Oracle Hospitality F&B product suite.
・Train the application software with a demonstrated understanding of current food & beverage management techniques.
・Impart specific knowledge related to restaurant operating procedures.
・Be familiar with and adhere to the latest training and installation standards and procedures.
・Work with the My Oracle Support (MOS) global support system and Support organization on escalating client issues.
・Work with the customer and the broader Oracle Hospitality F&B team to ensure service level requirements are exceeded.
・Necessary SQL and technical skills; Active participation in online education and product training courses; Participate in quality assurance of new product and/or version release software when required.
・Submit timely and accurate project status and other required reporting via current communication method.

【DETAILED】
Intermediate implementation professional who analyzes customer needs, configures the solution, and installs it at the customer site.
Ensure the solution meets specifications and functions per customer specific operational work flow for multiple concepts, users, and service models. Resolve any gaps in functionality. Train the staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone is trained. Ensure a smooth transition to the new system. Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. After "go-live", provide technical support to the customer.
企業について
(社風など)
With 430,000 customers in 175 countries, Oracle provides leading-edge capabilities in software as a service, platform as a service, infrastructure as a service, and data as a service.

【受動喫煙防止対策】
屋内原則禁煙
勤務時間 9:00~18:00
応募条件 【Essential】
・Previous experience with the Oracle Hospitality Simphony Point-of-Sale or similar F&B Point-of-Sale software products.
・Hospitality industry experience in a supervisory or management role.
or
・Tertiary qualification in a Technical or Hospitality Management field
・Knowledge of manual Food & Beverage procedures.
・Familiarity with relational database management systems such as Oracle 12c Database Server is preferred.
・Good working knowledge of TCP/IP networks, PC’s and troubleshooting techniques.

【Desirable】
・Previous experience as a trainer/consultant.
・MCSE and OCP certifications.

【Professional Skills】
・Analytical problem solving skills.
・Project Management skills.
・Strong presentation and interpersonal skills.
・Fluency in English, Cantonese and Mandarin

【Abilities】
・Ability & credibility to work effectively with the client at all levels of the organization.
・Flexibility with people and time.

【SPECIAL REQUIREMENTS】
・Able to work overtime and public holidays as requested.
・Able to travel extensively and be away from home for extended periods of time.
・After "go-live", provide technical support to the customer.
・2-5 years of overall experience in relevant roles. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ネイティヴレベル
年収 経験と能力に基づく   
給与に関する説明 社会保険完備、確定拠出年金制度(日本版401K)、総合福祉団体定期保険、団体長期障害所得補助保険、カフェテリアプラン(キャリア形成支援、健康保持支援)、在宅勤務制度
休日 完全週休2日制(土曜日・日曜日)、祝日、年末年始、年次有給休暇(初年度20日)、慶弔休暇、ボランティア休暇、産前産後休暇、育児休業、介護休業、傷病休暇
契約期間 Full time
最寄り駅 東京メトロ銀座線「赤坂見附」駅より 徒歩4分
東京メトロ丸ノ内線「赤坂見附」駅より 徒歩4分
東京メトロ千代田線「赤坂」駅より 徒歩7分
東京メトロ半蔵門線「永田町」駅より 徒歩9分
東京メトロ南北線「溜池山王」駅より 徒歩10分
東京メトロ千代田線「国会議事堂前」駅より 徒歩11分
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【F&B Implementation Consultant】

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