東京駅勤務 IT Support Team Leader | BiOS, Inc. / 株式会社バイオスの求人詳細

求人検索

キービジュアル キービジュアル
更新日 2019-05-24
掲載開始日 2019-04-23

東京駅勤務 IT Support Team Leader

  • ★★★ シニアレベル
企業名
直接採用

BiOS, Inc. / 株式会社バイオス

職種
BiOS, Inc. / 株式会社バイオス
IT関連(その他) - IT ヘルプデスク
IT関連(インフラ系) - サーバー・マシン運用・保守
IT関連(その他) - カスタマーサポートエンジニア
業種 ソフトウェアベンダー
勤務地 アジア 日本 東京都

仕事内容  Deliver IT support service scope, goals and deliverables in accordance to the client’s policies, procedures, and processes.
 Provide technical support to desktop/laptop PCs, printers, monitors and other hardware in office environment.
 Troubleshoot, support and incident-manage users PCs and other related technical infrastructure
 Participate and support global/regional projects requested by the client.
 Set and continually manage project expectations with team members and the client’s counterparts.
 Identify and resolve issues, conflicts and critical path within the service.
 Develop and deliver progress reports, proposals, requirement documentation, and presentations to the client, partners/vendors, and BiOS counterparts.
 Reporting and reviewing the performance of the services with the client’s counterparts on a weekly basis or as required.
 Conference room and event support as required.
 Direct, manage, and monitor on-site IT support team.
 Delegate tasks and responsibilities to team members.
 Create monthly shift work schedule for all resources.
 Provide support for engineer evaluation and report regarding the service and operation status to BiOS when necessary.
勤務時間 9:00-18:00
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 流暢(日本語能力試験1級又はN1)
年収 経験と能力に基づく   
戻る

東京駅勤務 IT Support Team Leader

この仕事に応募する
気になる