【Global Insurance Company】IT - Analyst (Quality) AM13681e | スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.の求人詳細


キービジュアル キービジュアル
更新日 2019-04-16
掲載開始日 2019-04-03

【Global Insurance Company】IT - Analyst (Quality) AM13681e

  • ★★★ シニアレベル
  • 転勤無し
スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.
企業名 会社名非公開
スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.
IT関連(インフラ系) - プロジェクトマネージャー
IT関連(その他) - 社内システム担当
コンサルティング - ITシステムコンサルティング
業種 生命保険・損害保険
勤務地 アジア 日本 東京都
アジア 日本
仕事内容 A fast growing global Insurance company is seeking an experience, bilingual IT Quality Analyst responsible for reviewing overall IT Service Quality planning, problem management, tracking action items, visibility, risk management, improvement etc.

‐ Responsible for reviewing overall IT Service Quality planning, problem management, monitoring action item progress, helping identify risks and providing improvement suggestions.
‐ Communicate with other team stakeholders for sharing the strategy of IT services quality improvement.
‐ Ensure that the team provides high visibility of the action item status and issues. Report those to IT management team regularly.
‐ Create quality metrics and deeply analyzing overall IT Service Quality.
‐ Identify improvement areas for the team and across other teams/functions. Drive quality improvement culture within the team.
‐ Facilitate Monthly/Weekly quality meeting.
Great opportunity to work at a global insurance company that aspires to support their customers with digital product troubles. The company will replace or repair your mobile phones or provide remote support on how to set up electronic devices.
勤務時間 9:00 - 17:30(Mon - Fri)
応募条件 ‐ Understand and exhibit the contractual agreements and resolve issues/constrains.
‐ Demonstrated ability to work independently and collaboratively with all levels of staff and management.
‐ Ability to effectively respond to dynamically changing work environment and to positively influence for managing vendor relations.
‐ Reasonable IT financial knowledge.
‐ License/Certificate ITIL certificate.
‐ Strong collaboration, negotiation, and influencing skills cross・functionally, cross country and region, and throughout multiple organization levels.
‐ Entrepreneurial spirit, hands・on approach, focused on continuous and incremental improvement.
‐ BA in Computer Science, Engineering, Business or relevant majors.

【Skills Preferred】
‐ Knowledge of COBIT and PMP
‐ Budget, Procurement, Contracts and People management
‐ Master's degree
英語能力 流暢 (TOEIC 865点以上)
日本語能力 流暢(日本語能力試験1級又はN1)
年収 日本・円 700万円 〜 900万円   
給与に関する説明 ‐ Social insurance
‐ Transportation Fee
休日 Saturday, Sunday, and National Holidays
契約期間 Permanent




スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.




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【Global Insurance Company】IT - Analyst (Quality) AM13681e