IT Support Engineer at Global IT Services Company | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社の求人詳細

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更新日 2019-02-22
掲載開始日 2019-02-22

IT Support Engineer at Global IT Services Company

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  • 女性歓迎
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人材紹介
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
企業名 会社名非公開
職種
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
IT関連(その他) - IT ヘルプデスク
IT関連(その他) - OS開発
IT関連(その他) - 社内システム担当
業種 その他IT関連
勤務地 アジア 日本 東京都

仕事内容 As an IT Support Engineer, you will be responsible for supporting internal IT.


Description

* Provide on-site technical support for desktop PCs - both software and hardware.
* Physically set up computers and software system installation.
* Perform basic hardware moves and changes.
* Record and manage all incidents and requests in ticket-tracking system.
* Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer.
* Proactively inform management of trends, significant problems and expected delays.
* Provide other IT-related support as required by the business.
* Test applications as required by the business before rollout.


Profile

* Experience in delivering Superior Customer Service experience preferably with the trading floor/banking support of investment banks including real-time market data support.
* Japanese: Advanced.
* English: Advanced - reading, writing and listening.


Job Offer

Working Shift Hours:
7:00 - 16:00
8:30 - 17:30
9:00 - 18:00
10:00 - 19:00
Basic Insurance included


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Kana Fujita on +813 6402 1591
企業について
(社風など)
Our Client is a leading Global Digital company, founded in France. The company created strong relationship with World's largest companies. Company has a partnership with IOC as International Olympic Committe. In Japan, they were founded in 2001 and having good connections with Japanese big brand companies.
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ビジネス会話(日本語能力試験2級又はN2)
年収 経験と能力に基づく   
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