Service engineer supervisor, Electronics industry, Tokyo, 8M | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社の求人詳細

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更新日 2019-02-22
掲載開始日 2019-02-21

Service engineer supervisor, Electronics industry, Tokyo, 8M

  • ★★★★ マネージャーレベル
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人材紹介
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
企業名 会社名非公開
職種
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
機械(自動車/プラント/精密機器) - セールスエンジニア/サービスエンジニア
業種 半導体・電気・電子部品メーカー
勤務地 アジア 日本 東京都

仕事内容 * Aides in the daily service operation and ensures a high level of repair quality and customer service.
* Ensures adequate support to distributor's service centers on technical product information, service information, and spare parts details including part cost and availability.


Description

* Aides in the daily service operation and ensures a high level of repair quality and customer service.
* Ensures adequate support to distributor's service centers on technical product information, service information, and spare parts details including part cost and availability.
* Supervises Engineering activities including repairs, inventory management, customer communications, Salesforce and SAP Operations
* Communicates all MOL issues and ensures that they are documented, maintained with Global Service Support team members.
* Maintains documentation integrity of key performance indicators to measure Channel Partners' performance and manages Channel Partners' performance with these indicators. .
* Assists Product Marketing, Applications Engineering on Pre and Post-Sales Support for large scale installation in Pro-Audio and Integrated Systems Market Segments.
* Oversees and documents all training internal for associates to ensure consistent operational tasks are complete and efficient.


Profile

* Bachelor of Electrical or Electronic Engineering
* Good experiences in service engineering experience in audio/video/broadcasting/telecommunication industry, preferably with sizable company(s) that provide after sales services
* Excellent verbal and written English communications skills
* Customer service experience
* Self-motivated and resourceful with demonstrable leadership ability
* Detail oriented, multi-tasking, well-organized, team oriented, and good time management skills
* Ability to travel as needed to support the department


Job Offer

600万円〜800万円


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Bon Siripairoj on +813 6832 8985.
企業について
(社風など)
* Company has developed best-in-class audio products that provide high-quality performance, reliability and value.
* Their products are well-known in Japan market.
勤務時間 09.00-18.00
応募条件 *Bachelor of Electrical or Electronic Engineering
*Good experiences in service engineering experience in audio/video/broadcasting/telecommunication industry, preferably with sizable company(s) that provide after sales services
*Excellent verbal and written English communications skills
*Customer service experience
*Self-motivated and resourceful with demonstrable leadership ability
*Detail oriented, multi-tasking, well-organized, team oriented, and good time management skills
*Ability to travel as needed to support the department
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 流暢(日本語能力試験1級又はN1)
年収 経験と能力に基づく   
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Service engineer supervisor, Electronics industry, Tokyo, 8M

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