Head of Customer Fulfillment | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社の求人詳細


キービジュアル キービジュアル
更新日 2019-02-20
掲載開始日 2019-02-20

Head of Customer Fulfillment

  • ★★ スタッフレベル
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
企業名 会社名非公開
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
事務系 - 物流/資材/購買
カスタマーサービス - その他
メディカル/医薬/バイオ/素材/食品 - その他
業種 医療・福祉関連
勤務地 アジア 日本 東京都

仕事内容 As Head of Customer Fulfillment you will be responsible for managing the entire order to cash and inbound and outbound processes for the business. You will be a great leader with the ability to manage and develop a large team - with focus on raising up your team members to perform to the best of their abilities and to provide guidance and leadership. You will be experienced in best practices, process improvements with a profound customer-orientated focus.


* Responsible for establishing and leading the Customer Fulfillment Organisation - reviewing and optimising the organistation to adjust to global and local business needs
* Own the Customer Fulfillment processes and systems - drive order to cash processes and control SOPs
* Drive Inbound and Outbound processes
* Implement global logistics guidelines
* Manage 3PLs and local transportation
* Provide guidance and direction to employees and empower them to take responsibility for their jobs and goals


* 5-10 years experience in Customer Service, Supply Chain, Manufacturing or Logistics
* Strong orientation to Customer Service in terms of mindset
* Excellent leadership skills with proven track record in managing teams and developing employees
* Collaboration mindset with the ability to engage senior level stakeholders
* Fluency in English
* Native level or Fluent Japanese required

Job Offer

* Compensation of up to 15M JPY
* Opportunities to break new ground and support to fulfil your ambitions

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Mike Corbyn on +813 6832 8601.
Our client is a global leading Life Science and technology company, with a complex matrix organisation. They employ over 50,000 people world wide and are focused on shaping how the world lives.
勤務時間 詳しくはお問い合わせください
英語能力 流暢 (TOEIC 865点以上)
日本語能力 流暢(日本語能力試験1級又はN1)
年収 日本・円 1200万円 〜 1500万円   
給与に関する説明 12-15% incentive




Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社




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