人材紹介スキルハウス・スタッフィング･ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.
IT関連（その他） - IT ヘルプデスク
IT関連（その他） - 社内システム担当
IT関連（その他） - カスタマーサポートエンジニア
‐ Workplace On･site Support
‐ Workplace hardware and software support including desktop, blackberry, market data, IPT.
‐ Required physical lift and shift of workplace hardware including PCs, Monitors and other equipment.
‐ Provide on･site second level support to the internal personnel as well as high touch support for Platinum users.
‐ Manage the lifecycle of all workplace equipment including procurement, scanning inventory, provisioning and disposal.
‐ Continuously create, update, and publish documentation relating to existing and new procedures.
‐ Support Move, Adds and Changes.
‐ Power downs execution, BCP site maintenance and support.
‐ Identify and resolve points of failure in production systems, escalating to other technical staff, or third party software vendors as necessary.
‐ Partner with engineering team to manage all workplace related projects including pilot testing.
|Our client is one of the world's leading financial institutions that provides a broad range of financial services to a wide range of customers including corporations, financial institutions, government agencies and individuals.|
|勤務時間||9:00 - 18:00（Mon - Fri）|
‐ Working experience supporting the financial industry
‐ Thorough knowledge of desktop hardware, telecom, multimedia, and BlackBerry
‐ Ownership of issues and prompt escalations
‐ Planning and organization ･ given the dynamic nature of the environment the candidate will need to be able to track the status of and complete multiple tasks simultaneously while working in parallel with the other Technology teams
‐ Knowledge and troubleshooting skills of Windows7/10, Linux and Citrix.
‐ Thorough knowledge and troubleshooting skills with the desktop build and the software distribution process
‐ Effective communication skills
・ Direct contact with end users and the corresponding support teams.
・ Must be responsive and able to efficiently document all working tasks and outstanding issues
|英語能力||ビジネス会話 (TOEIC 735-860)|
|年収||日本・円 350万円 〜 500万円|
‐ Social insurance
‐ Transportation Fee
|休日||Saturday, Sunday, and National Holidays|
|契約期間||1 year rolling contract|