【Global Investment Bank】Client Support (Desktop) AM13738 | スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.の求人詳細


キービジュアル キービジュアル
更新日 2019-03-07
掲載開始日 2019-03-07

【Global Investment Bank】Client Support (Desktop) AM13738

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スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.
企業名 会社名非公開
スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.
IT関連(その他) - IT ヘルプデスク
IT関連(その他) - 社内システム担当
IT関連(その他) - カスタマーサポートエンジニア
業種 銀行・証券関連
勤務地 アジア 日本 東京都
アジア 日本
仕事内容 ‐ Workplace On・site Support
‐ Workplace hardware and software support including desktop, blackberry, market data, IPT.
‐ Required physical lift and shift of workplace hardware including PCs, Monitors and other equipment.
‐ Provide on・site second level support to the internal personnel as well as high touch support for Platinum users.
‐ Manage the lifecycle of all workplace equipment including procurement, scanning inventory, provisioning and disposal.
‐ Continuously create, update, and publish documentation relating to existing and new procedures.
‐ Support Move, Adds and Changes.
‐ Power downs execution, BCP site maintenance and support.
‐ Identify and resolve points of failure in production systems, escalating to other technical staff, or third party software vendors as necessary.
‐ Partner with engineering team to manage all workplace related projects including pilot testing.
Our client is one of the world's leading financial institutions that provides a broad range of financial services to a wide range of customers including corporations, financial institutions, government agencies and individuals.
勤務時間 9:00 - 18:00(Mon - Fri)
応募条件 ‐ Working experience supporting the financial industry
‐ Thorough knowledge of desktop hardware, telecom, multimedia, and BlackBerry
‐ Ownership of issues and prompt escalations
‐ Planning and organization ・ given the dynamic nature of the environment the candidate will need to be able to track the status of and complete multiple tasks simultaneously while working in parallel with the other Technology teams
‐ Knowledge and troubleshooting skills of Windows7/10, Linux and Citrix.
‐ Thorough knowledge and troubleshooting skills with the desktop build and the software distribution process
‐ Effective communication skills
・ Direct contact with end users and the corresponding support teams.
・ Must be responsive and able to efficiently document all working tasks and outstanding issues
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ビジネス会話(日本語能力試験2級又はN2)
年収 日本・円 350万円 〜 500万円   
給与に関する説明 ‐ Social insurance
‐ Transportation Fee
休日 Saturday, Sunday, and National Holidays
契約期間 1 year rolling contract




スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.




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【Global Investment Bank】Client Support (Desktop) AM13738