人材紹介Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
カスタマーサービス - カスタマーサービス/カスタマーサポート
A Reservations Agent will serve as contact for room reservations at the hotel; and therefore, must offer an excellent service.
As a Reservation Agent, you will work at the back-office and be responsible for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet customer needs.
* Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
* Provide prompt and efficient service while maintaining the hotels brand standards
* Demonstrate effective problem solving and customer relation skills.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
* You have a native level of Japanese
* A passion for delivering great customer service
* A highly professional telephone manner and excellent communication skills
* Outstanding administration and organizational skills
* Intermediate computer proficiency
You will receive a permanent contract with a competitive salary package.
|Our client is a luxurious 5 star hotel.|