Training Manager - A Highly Recognized Luxury Brand | Michael Page Japan の求人詳細

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更新日 2018-12-08
掲載開始日 2018-12-07

Training Manager - A Highly Recognized Luxury Brand

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人材紹介
Michael Page Japan
企業名 会社名非公開
職種
Michael Page Japan
その他の職種 - その他の職種
業種 高級消費財
勤務地 アジア 日本 東京都

仕事内容 - Management and conducting of in-store training activities to teach the brand selling techniques to store staff, and maintain the quality of customer service.

- Conduct Accademia training, product training, Follow-up training and also propose necessary training to be provided.


Description

- Work closely with Retail and MD teams and liaises with global in order to identify the training and development needs of employees.

- Share the best practices, stimulating new ideas.

- Explains and clarifies programs and objectives to employees.

- Fosters a learning culture in the area falling under her/his remit.

- Directly arranges and coordinates internal training for new recruited employees.

- Monitors improvement of service standards within the stores through different key performance indicators (sales targets, mystery shopper assessments).

- Assures an assessment mechanism to evaluate standards of service within the Stores.

- Constantly visits the shops of competitors and reports to Management Team any relevant information regarding local events, best practices and selling rituals.


Profile

- Has an experience as a sales associate in a management position, or In-store Trainer experience in the retail industry

- Good knowledge of Retail business and selling techniques, how to serve customers

- Have Excel skills and other PC skills

- Communication skill

- Language: English requirements (for HQ communication) TOEIC above 750

- Characteristics: Accurate, Quick thinker, be able to read and understand numbers and perform analysis, proactive

- Outgoing, proactive personality, ability to communicate well


Job Offer

- A great role to shape commercial training for Japan business

- Great opportunity to join a company pursuing long-term success in Japan


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Sylvia Shu on
+813 6832 8928.
企業について
(社風など)
Our client is one of the world famous luixury brands with geographic footprint worldwide in over 100 countreis. It is widely recognized as one of the most historic retail/luxury groups in the world.
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Training Manager - A Highly Recognized Luxury Brand

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