【Major IT company】Deskside support Engineer - work at Global finance firm - Tokyo | Emerge 360 Japan K.K./Emerge 360 Japan 株式会社の求人詳細

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更新日 2018-12-07
掲載開始日 2018-12-06

【Major IT company】Deskside support Engineer - work at Global finance firm - Tokyo

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Emerge 360 Japan K.K./Emerge 360 Japan 株式会社
企業名 会社名非公開
職種
Emerge 360 Japan K.K./Emerge 360 Japan 株式会社
IT関連(その他) - IT ヘルプデスク
IT関連(その他) - 社内システム担当
IT関連(その他) - カスタマーサポートエンジニア
勤務地 アジア 日本 東京都

仕事内容 The company is major global IT company.

They are hiring an IT support Engineer who will work at client office which is global major finance firm.

• Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
• Proactively inform management of trends, significant problems and expected delays.
• Provide other IT-related support as required by the business
• Test applications as required by the business before rollout
勤務時間 Working Shift Hours: 7:00 – 16:00, 8:30 – 17:30, 9:00 - 18:00, 10:00 – 19:00
応募条件 At least 5 years of IT experience
Experience in delivering Superior Customer Service experience preferably with the trading floor/banking support of investment banks including real-time market data support is an advantage
Good Working knowledge and IT experience supporting Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
Solid understanding of Intel based PC hardware/peripherals
Strong verbal, written, listening communication experience
Strong technical skill is preferred
IT support experience in Finance industry is plus

SKILLS
• Ability to make sound decisions following approved procedures in a fast paced environment
• Ability to effectively manage multiple tasks occurring simultaneously
• Ability to work independently with little supervision

Language Level:
English: Business, Japanese: conversational
Working Shift Hours: 7:00 – 16:00, 8:30 – 17:30, 9:00 - 18:00, 10:00 – 19:00
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 日常会話
年収 経験と能力に基づく   
給与に関する説明 社会保険完備
交通費支給
休日 完全週休2日制(土・日・祝祭日)
有給休暇
契約期間 Contract start, after 1 ~ 2 years, convert to Perm depending on performance
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