Helpdesk Support- European Based Professional Firm | Michael Page Japan の求人詳細


キービジュアル キービジュアル
更新日 2018-12-05
掲載開始日 2018-12-04

Helpdesk Support- European Based Professional Firm

  • ★★ スタッフレベル
Michael Page Japan
企業名 会社名非公開
Michael Page Japan
IT関連(その他) - IT ヘルプデスク
IT関連(その他) - カスタマーサポートエンジニア
IT関連(その他) - その他
業種 ITコンサルティング
勤務地 アジア 日本

仕事内容 Good opportunity for candidates to join the well-established IT team in a multinational company.


* Internal IT user support with good manner (face to face/ e-mail/ telephone);

* Handle PC kitting and deployment, manage data migration;

* Handle new staff registration, including computing set-up, account opening, e-mail set up etc;

* Update and review IT manual and explain to internal users;

* Keep track of IT issue and handle monthly report;

* Communicate the IT issue with regional support team (L2/3);

* Ad hoc task.


* 2+ years of related experience as desktop support for internal users;

* Good knowledge of Windows 7/10, Office 365, MS Office, web conference software etc;

* Fluent in Japanese, conversational English;

* Good communication skill, comfortable and confident speaking to users

* Any type of IT certifications. ex: CCNA, MCP, any CompTIA certification (not a must)

* Formal technology education (university or vocational) (not a must)

Job Offer

* International environment

* Good work-life balance

* Stable career development in a multinational company

* Good on-job training

* Corporate office in Yokohama

Page Group Japan is acting as an Employment Agency in relation to this vacancy.
Found in 1800s, our client is a market leading IT service company with wide presence over the globe. They have over 20 subsidiaries in over 50 countries, and they are still expanding their business across infrastructure, living science, consultancy firms etc. They are actively expanding their office in Yokohama and they are looking for a high calibre candidate to join the IT support (helpdesk) team.
英語能力 日常会話(TOEIC 475-730)
日本語能力 流暢(日本語能力試験1級又はN1)
年収 経験と能力に基づく   
契約期間 12 Months

Helpdesk Support- European Based Professional Firm