Operations Manager – Japanese Speaking | HCM Nexus Consulting, Inc.の求人詳細

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キービジュアル キービジュアル
更新日 2018-10-13
掲載開始日 2018-10-12

Operations Manager – Japanese Speaking

  • ハイクラス
  • ★★★★ マネージャーレベル
この求人の
取扱い会社
人材紹介
HCM Nexus Consulting, Inc.
企業名 会社名非公開
職種
HCM Nexus Consulting, Inc.
カスタマーサービス - カスタマーサービス/カスタマーサポート
業種 ビジネスコンサルティング
勤務地 アジア マレーシア Kuala Lumpur

仕事内容 As a Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:

KEY RESPONSIBILITIES:
• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations;
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line;
• Identify the training needs that will equip the staff with fundamental skills and knowledge;
• Have a thorough understanding of the various system tools and operational procedures utilized within the program;
• Collaborate with stakeholders on a regular basis for changes on promotions and updates; and
• Conduct all defined and required process compliance and adherence to all team members, partners and third party providers.
応募条件 MINIMUM QUALIFICATIONS:

• Earned a Bachelor’s Degree in any field
• At least 6 years of work experience in the same industry (with 2-3yrs of management experience)
• Must be a JPLT passer with level N1 or N2
• Strong verbal and written communication skills in Japanese and English language
• Excellent working knowledge on Microsoft Office applications
• Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
• Strong analytical skills
• Demonstrated leadership skills
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 流暢(日本語能力試験1級又はN1)
年収 経験と能力に基づく   
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Operations Manager – Japanese Speaking

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