Supervise and grow a Customer Service team! | Michael Page Japan の求人詳細

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キービジュアル キービジュアル
更新日 2018-09-19
掲載開始日 2018-09-18

Supervise and grow a Customer Service team!

  • ★★ スタッフレベル
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取扱い会社
人材紹介
Michael Page Japan
企業名 会社名非公開
職種
Michael Page Japan
カスタマーサービス - コールセンター管理/オペレータ管理
業種 生命保険・損害保険
勤務地 アジア 日本 東京都

仕事内容 My client is looking for an Assistant Manager to handle escalated claims and queries from clients and customers alike. You will be in charge of 3-4 staff below you and reporting to a foreigner in the English language.


Description

* Inquiries in regard to insurance products
* Incidental work, documentation
* Assisting subordinates below you with any issues
* Handling appraisal, KPI management, training
* Other various office related tasks


Profile

* Someone who is a self-starter and can work indepently
* Financial services experience, background
* Customer Service experience, ideally in a Call Centre environment


Job Offer

* Great work-life balance
* Amazing office located centrally in Tokyo
* Career-growth potential within the department as well as other departments
企業について
(社風など)
My client is a global financial services institution with a suite of services. The division they are seeking assistance for this role in particular is within their Insurance division.
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ネイティヴレベル
年収 経験と能力に基づく   
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Supervise and grow a Customer Service team!

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