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キービジュアル キービジュアル
更新日 2018-09-11
掲載開始日 2018-09-11

IT Support Engineer (MAC/Windows)

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この求人の
取扱い会社
人材紹介
Michael Page Japan
企業名 会社名非公開
職種
Michael Page Japan
IT関連(その他) - IT ヘルプデスク
業種 その他IT関連
勤務地 アジア 日本 東京都

仕事内容 Work closely with other IT members as well as the Global IT team located in HQ to provide the effective IT support and solution to all functions in the office


Description

* Provide a "friendly face" point of contact and problem resolution for users
* Ownership of all incidents and requests, including interactions with other resolver groups.
* Troubleshooting any software, hardware, network, phone, print or telecommunication issues that may arise for in-office and all remote staff
* Handling onboarding related tasks, including equipment provisioning, account provisioning and new hire education
* Assist in continuing technical education for users
* Enforcement of IT policies (security, email, accounts, passwords, compliance, etc)
* Writing and updating IT documentation and media content
* Assist in long term IT projects as necessary


Profile

* Fluency in spoken and written Japanese and high level of English.
* Experience providing desktop support for OSX and Apple products
* Experience providing desktop support for Windows
* Experience managing and configuring common office equipment
* Experience working and coordinating with a distributed team and adept at working in an interrupt-driven environment
* Experience working in an International environment.
* Excellent soft skills and user empathy
* High level of customer focus
* Flexible attitude


Job Offer

* Competitive compensation
* Generous benefits
* Professional atmosphere
* Opportunity to grow
* Advanced technology
* Great location
* Flexible environment


応募は、以下の応募ボタンからお願いします。詳細につきましては、Andres Lopezにお問い合わせください+81 3 6832 8697
企業について
(社風など)
The company is software-as-a-service provider, providing technical management support, such as asset and license management, to the IT operations of large corporations, including providing help desk functionality
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ビジネス会話(日本語能力試験2級又はN2)
年収 日本・円 500万円 〜 800万円   
契約期間 6 Months
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IT Support Engineer (MAC/Windows)

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