Lead and develop a Team covering Global Customer Support! | Michael Page Japan の求人詳細

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キービジュアル キービジュアル
更新日 2018-09-11
掲載開始日 2018-09-10

Lead and develop a Team covering Global Customer Support!

  • ハイクラス
  • ★★★★ マネージャーレベル
この求人の
取扱い会社
人材紹介
Michael Page Japan
企業名 会社名非公開
職種
Michael Page Japan
金融/銀行/証券 - その他
業種 その他金融
勤務地 アジア 日本 東京都

仕事内容 My client is looking for a proven team leader to step in and ensure the Customer Service team is delivering outstanding Customer Service, Fraud Prevention, and Collections for Japan and a global customer base. This role will focus on remaining compliant with all the different laws and regulations across all various markets that my client is involved in.


Description

Developing and leveraging close relationships with Compliance, Operations, Risk, MIS, Technologies partners to enable successful delivery on operational goals





- Driving key metrics by making considered recommendations based on identifying and analysing data and implementing strategies.



Creating a positive team environment and leading a team of highly motivated and driven team members.



- Creating a support network to enable the team to succeed.



- Create a culture of development and innovation - remove the fear of failure


Profile

- Fluent in spoken and written English and Japanese is essential







Excellent communicator with the skills and talent to build strong and positive relationships





- Problem solver who has the ability to think fast, spot trends, generate new ideas and to deliver to tight deadlines



- Self-motivated planner and organizer with a strong work ethic and high personal standards


Job Offer

- High earning potential



-Strong opportunity to grow your career in area of compliance and quality assurance



-Great work-life balance



-Opportunity to utilize English speaking/reading/writing ability on a daily basis
企業について
(社風など)
My client is a global leader in the financial services industry with a growing operations here in Japan across various markets.
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ネイティヴレベル
年収 経験と能力に基づく   
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