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キービジュアル キービジュアル
更新日 2018-08-28
掲載開始日 2018-08-28

CRM Manager

  • ★★ スタッフレベル
この求人の
取扱い会社
人材紹介
Michael Page Japan
企業名 会社名非公開
職種
Michael Page Japan
マーケティング/PR - IT・システム企画
業種 消費財/FMCGメーカー
勤務地 アジア 日本 東京都

仕事内容 Build strategy and animation for client development (loyalty) cross channels (Omni Channel) for overall life time value (LTV). Implementation of communication & project to ensure client LTV KPI.


Description

Planning and execution of client loyalty program:

* Online / Offline communication planning & execution per segment along marketing & CRM strategies:

1. Loyalty communications (welcome, birthday)

2. Marketing product launch communication

3. Department specific communication (event, reservation)

* Loyalty gifts / tool management including supply control- working headquarter.
* Monitoring & coordination of client inquires thorough call center and department store.
* Management of new CRM projects (i.e. LINE business connect)
* Monitoring and ensuring of client database quality in cooperation with Central/ Local IS teams and external agencies.
* Use internal CRM business intelligence tool to understand client behaviour and make report to management.


Profile

* Experience: at least 3 years' experience in direct marketing or operational marketing (CRM and/or Luxury consumer product business preferred). Market research, consulting firm is also a possibility.

* Business Intelligence IT literacy preferred.
* Online business / internet skills are a plus.
* Noelene (Adobe Campaign) skills are a plus.
* Conversation Level English (Writing and Reading only)
* Native Level Japanese (JLPT N1)


Job Offer

* base + Bonus
* career progression plan


応募は、以下の応募ボタンからお願いします。詳細につきましては、Mino Abeにお問い合わせください+81 3 6832 8955。
企業について
(社風など)
Global Cosmetic Company. Higher price Target. Very well known in Japan with hundreds of POS.
年収 日本・円 500万円 〜 800万円   
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