【Senior Systems Networking Support Engineer】★大手外資系IT企業 日本進出★ | EPAM Systems Japan 合同会社/EPAM Systems Japan G.K.の求人詳細


キービジュアル キービジュアル
更新日 2018-09-21
掲載開始日 2018-09-13

【Senior Systems Networking Support Engineer】★大手外資系IT企業 日本進出★

  • ★★ スタッフレベル
  • 上場企業

EPAM Systems Japan 合同会社/EPAM Systems Japan G.K.

EPAM Systems Japan 合同会社/EPAM Systems Japan G.K.
IT関連(インフラ系) - ネットワークエンジニア
IT関連(その他) - カスタマーサポートエンジニア
IT関連(その他) - IT ヘルプデスク
業種 システムインテグレーター
勤務地 アジア 日本 東京都

仕事内容 【お勧めポイント】
★世界25ヵ国に展開! 従業員数は約30,000人!
★トレーニングが充実‼Google Cloud Platform資格取得サポートあり!



◆Provide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related services.
◆Provide technical and developer support to customers using Cloud Platform products, solutions and APIs.
◆Provide technical assistance and support as part of a global 24x5-support organization.
◆Work closely with engineers and product managers to improve the product and make our customers successful.
◆Incident Management, Problem Management and Change Management: change requests and incident ticket handling for the remaining Infrastructure Teams.
◆Follow notification and escalation procedures.
◆Follow standards for communications with business involving operational issues.

【EPAM systems】
Established in 1993, EPAM Systems, Inc. (NYSE: EPAM) is recognized as a leader in software product development by independent research agencies. Headquartered in the United States, EPAM employs over 19,000+ IT professionals and serves clients worldwide utilizing its award-winning Central, Eastern European global delivery platform, and its locations in 25 countries across 4 continents. In 2013, EPAM was ranked by Forbes as #6 among America's 25 Fastest-Growing Tech Companies and #2 on the list of America's Best Small Companies: 20 Fast-Growing Tech Stars.
We value individuality and we are highly interested in motivated people with desire to grow, as we do not believe in micro-management.
We look and strive for excellence and we are interested in individuals who want to grow, develop, innovate and learn.

【Project description】
EPAM Systems provides 24/7 support service for major cloud platform users. Support team is distributed between multiple locations. We are hiring people to extend support in Japanese, Chinese and Korean languages.
勤務時間 レギュラー:9:00 – 18:00
応募条件 【応募条件】
◆Linux/UNIXとWindows Serverの知識
◆ネットワーキングの知識(NAT, DNS, basic routing, load balancing, etc)
◆Linuxパフォーマンスにおけるトラブルシューティングの知識(CPU, memory, I/O)

【必須語学スキル】 ※下記該当するものいずれか1つ
①日英バイリンガル: 日本語流暢レベル・英語ビジネスレベル
②韓英バイリンガル: 韓国語流暢レベル・英語ビジネスレベル
③中英バイリンガル: 中国語流暢レベル・英語べジネスレベル


【Required Skills】
◆At least 3+ years’ experience fully as Systems Engineer or a combination of Networking and Sysadmin
◆Strong knowledge of Linux/UNIX and Windows Server.
◆Familiarity with shell scripting.

【Necessary Language Skill】※Looking for one of the following
①Fluent level of Japanese /Business level English
②Fluent level of Korean/Business level of English
③Fluent level of Chinese/Business level of English

【Nice to have】
◆Experience with VMs (Google Compute Engine, VMware, Amazon EC2, etc.
◆Familiarity with BigQuery, Cloud Storage and CloudSQL.
◆Coding ability in one or more languages (Java, Python, C++, etc).
◆Familiarity with software commonly used on VMs (MongoDB, Hadoop, etc).
◆Experience in deploying and managing distributed systems and clusters.
◆Familiarity with web and mail protocols (HTTP, TLS, SMTP, etc).
◆Expected to be able to follow and understand a defined ITIL/ITSM process, train other team members, and contribute in process improvement.

【Ideal Candidates】
◆Familiarity with multi-tasking and multi-processing.
◆Capable to setup monitoring, conduct performance audit and performance optimization
◆Strong understanding of administration (user accounts, permission models, access control).
◆Familiarity with networking (NAT, DNS, firewalls, basic routing, load balancing, etc.).
◆Experience troubleshooting Linux performance (CPU, memory, I/O).
◆Strong troubleshooting skills and familiarity with common Linux troubleshooting tools (vmstat, iostat, lsof, strace)
◆Familiarity with SQL.
◆Familiarity with cloud computing.
◆Strong business ownership and customer focus.
年収 日本・円 700万円 〜 1200万円   
給与に関する説明 研修制度(技術、語学研修あり、Lynda.com使用可能です)
休日 週休2日制(シフト勤務あり *要相談)

有給休暇 育児休暇 傷病休暇

契約期間 Full time/正社員
最寄り駅 大門駅 / 御成門駅から徒歩約5分。浜松町駅から徒歩約8分。




EPAM Systems Japan 合同会社/EPAM Systems Japan G.K.




Hot Agent人材紹介企業

【Senior Systems Networking Support Engineer】★大手外資系IT企業 日本進出★