Part Time-Helpdesk and User Support-Competitive Salary | Michael Page Japan の求人詳細


キービジュアル キービジュアル
更新日 2018-08-22
掲載開始日 2018-08-21

Part Time-Helpdesk and User Support-Competitive Salary

  • ★★ スタッフレベル
Michael Page Japan
企業名 会社名非公開
Michael Page Japan
IT関連(その他) - IT ヘルプデスク
IT関連(その他) - 社内システム担当
IT関連(その他) - カスタマーサポートエンジニア
業種 その他IT関連
勤務地 アジア 日本 東京都

仕事内容 3-4days per week, with time flexibility, you will work as an bilingual level 1 help desk support, providing on-site field support to customers, perform installations, repairs, upgrades and maintenance on hardware and equipment as well.


* Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
* Instructs customers in the operation and maintenance of systems/equipment.
* Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
* Acts as a liaison with customers on administrative and technical matters for assigned projects.
* Performs analysis and prepares reports on system problem trends and issues.


* Technical working experience related to company's hardware, software and equipment products.
* Ability to resolve hardware and equipment problems..
* Good interpersonal skills to work with customers and other unit personnel.

* Good analytic and problem solving skills, good time management and organisational skills.

Job Offer

* International working environment.
* Competitive salary: up to 2500yen/hour.
* Hands-on technical role and user facing.
* Central location in Tokyo.
* Long term and stable role.

Page Group Japan is acting as an Employment Business in relation to this vacancy.
Our client is an multinational corporation, focusing on information technology services and professional services. Its clients include official government, commercial enterprises, as well as local agencies.
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ビジネス会話(日本語能力試験2級又はN2)
年収 経験と能力に基づく   

Part Time-Helpdesk and User Support-Competitive Salary