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更新日 2018-08-06
掲載開始日 2018-08-06

Tech Lounge

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取扱い会社
人材紹介
Michael Page Japan
企業名 会社名非公開
職種
Michael Page Japan
IT関連(その他) - IT ヘルプデスク
業種 ITコンサルティング
勤務地 アジア 日本 東京都

仕事内容 Face to face IT technical support in international office in central Tokyo. This position is fairly unique as it offers a combination of IT technical support and user assistance/training without requiring a great deal of IT experience. This role promotes to level 2 support once able to perform these responsibilities.


Description

Core responsibilities will be:

* Face to face (walk-in) support for users mobile devices, laptops, or general inquiries (level 1)
* Occasional user training sessions (small group setting in Japanese) for basic applications (such as Skype)

Primary skill needed is great communication skill and friendly attitude, with good patience for those who may not have a lot of knowledge with IT.


Profile

There are three non-optional requirements:
* High level Japanese - fluency desired, JLPT N2+ is a must
* Good communication skill, friendly attitude
* At minimum, good understanding of basic IT troubleshooting & repair



Preferred:
* The more IT knowledge the better (higher level troubleshooting skill, expertise in Windows 7/10, Apple devices, etc).
* Good English skill - the higher level the better


Job Offer

Entry-level IT position with room to grow into more senior level positions.

Excellent salary for relatively junior role, 3.5 - 4.5 million / year with annual salary increase

Quality OJT and formal training opportunity as well as good CV builder in global, corporate environment.

Long-term contract opportunity with all full-time benefits including:
* Paid overtime (little or no overtime expected)
* Paid vacation days (increases with seniority)
* Paid health insurance including family/dependants
* Pension enrolment


応募は、以下の応募ボタンからお願いします。詳細につきましては、Anthony Martinにお問い合わせください+81 3 6832 8663。
企業について
(社風など)
This company is a major global player in the IT market which specializes in global support for well-known brands in Japan and around the world.

As an employer it offers excellent training and career development paths, both on business side as well as technical or project management.
英語能力 日常会話(TOEIC 475-730)
日本語能力 ビジネス会話(日本語能力試験2級又はN2)
年収 日本・円 350万円 〜 450万円   
契約期間 12 Months
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